We are looking for someone to join our amazing tech support team.
Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.
Strong work ethic : you won't be micromanaged but you will be expected to produce great work and have very happy customers.
Flexible : you'll deal with a wide range of tickets so you'll need to able to adjust on the fly.
Professional : provide exceptional service to all users.
Requirements :
Bachelor's degree or equivalent
Entry level to 1 year experience with customer service, customer success, account management, & social media
Tireless work ethic that is up for the hustle-and-bustle of a tech startup
A desire to learn and understand everything-become a product expert
Energetic, positive attitude is a must. We definitely love to laugh and have fun!
Excellent verbal and written communication skills
Highly organized with demonstrated attention to detail
Candidates must be authorized to work in the US
Specific responsibilities include...
Create an exceptional personal experience for CMB customers
Become a product expert
Serve as the primary contact between the customer and the company, answering all types of customer inquiries via email
Troubleshoot and resolve customer issues, bugs, and complaints with care
Contribute to product planning by providing customer feedback to management to improve customer experience
Potential to work cross-functionally with product, engineering, marketing, and QA. Show us what other skills you have and we'll put them to use!
Tech Support • 10037 New York, NY, US
As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and e...[internal_linking.show_more]
Dream of joining the team behind the world’s largest online retailer? Now’s your chance!.American Career Guide is helping connect motivated candidates to current Amazon opportunities.From logistics...[internal_linking.show_more]
Remote (US-based) New York San francisco Chicago Denver $50000 $85000 USD Independent Contractor Mid-Level Full-time Contract About the Role Our client is building a next-generation AI audio platfo...[internal_linking.show_more]
WayLink Systems Corporation is seeking a detail-oriented and tech-savvy Remote Chat Support Specialist to join our customer experience team.In this role, you'll be the first point of contact for ou...[internal_linking.show_more]
Atlantic Partners Corporation provided pay range.This range is provided by Atlantic Partners Corporation.Your actual pay will be based on your skills and experience — talk with your recruiter to le...[internal_linking.show_more]
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers...[internal_linking.show_more]
Bolt is on a mission to democratize commerce.We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer jo...[internal_linking.show_more]
IT Support Assistant Hourly (Service Desk Support Assistant) **GENERAL DUTIES** I.Support Assistants support routine operations and problem resolution of computing and/or communications functions a...[internal_linking.show_more]
About Workato Workato transforms technology complexity into business opportunity.As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting dat...[internal_linking.show_more]
A leading technology company seeks a Support Engineering Manager to lead a team in Hackensack, New Jersey.Responsibilities include overseeing customer support, managing escalated technical issues, ...[internal_linking.show_more]
The technical support engineer assists customers in maximizing the benefits of PVcase software.Their responsibilities include educating customers, providing them with access to all available knowle...[internal_linking.show_more]
Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.We are looking for a customer...[internal_linking.show_more]
Located on the Museum of Modern Art's sixth floor, the Terrace Cafe offers sharable plates, salads, sandwiches, and desserts in a vibrant restaurant setting surrounded by art.With full-service hosp...[internal_linking.show_more]
Be among the first 25 applicants.This range is provided by Syntagma Group.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Seeking an IT End-User...[internal_linking.show_more]
Amelia, United States; Hartford, United States; New York, United States; Princeton, United States; .This position also requires sound technical skills, the ability to collaborate across teams both ...[internal_linking.show_more]
Itron is innovating new ways for utilities and cities to manage energy and water.We create a more resourceful world to protect essential resources for today and tomorrow.Itron is seeking a Technica...[internal_linking.show_more]
You have the power to make miracles for our families.If you’ve previously had a healthy pregnancy, you may qualify to help intended parents grow their family via IVF and receive $60,000-$100,000+ i...[internal_linking.show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
