Program Coordinator- Orthopaedics

Program Coordinator

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

Job Location

Duke Orthopaedics Arringdon- 5601 Arringdon Park, Morrisville, NC 27560

Job Summary

We are seeking a Program Coordinator for Arringdon Orthopaedics located in Morrisville, NC to provide clinical and administrative support and oversight for policies, procedures, and work flows of clinic support staff in an ambulatory clinic setting.

Job Duties and Responsibilities

• In conjunction with clinic leadership, review / develop schedules, task assignments and allocation of manpower to meet the Health Center's productivity goals.
• Maintain liaison with all levels of administration, physicians and outside organizations to coordinate clinic / practice business, to facilitate the resolution of problems. Represent the clinic in meetings.
• Conduct meetings with assigned pod and direct reports to ensure compliance with established practices; run daily huddle and facilitate information flow between leadership and pod huddles; implement new polices and keep employees informed of current changes and standards.
• Make regular rounds with providers and clinical support staff to understand current issues in the clinic and to address problems in a timely manner. Proactively address items that could help optimize clinic operations.
• Provide staff leadership. Direct and coordinate various personnel functions including files, interviewing, hiring, on-boarding and performance appraisals of clinical staff.
• Coordinate and oversee all aspects of staff education program. This includes internal / interdepartmental continuing education offerings. Develop appropriate content for staff continuing education based on clinic needs as well as ongoing quality and safety audits. Ensure patient and staff safety through ongoing education and drills.
• Provide clinical support and / or coverage as needed based on staffing schedules and physician volume.
• Involved in the preparation of budgets and reconcile expenditure of budgeted funds as appropriate.
• Provide administrative support to staff within assigned program areas to support the accomplishment of program objectives; develop, coordinate and advise staff regarding program policy.
• Perform other related duties incidental to the work described herein.

Job Eligibility Requirements

Job Hours

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions :

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.