ACCOUNT MANAGER (Northeast Region)- BAERLOCHER USA

Job Description

Job Description

Job Title : Account Manager -Northeast region- (preferably based in PA or VA to be closer to accounts)

Company Profile :

The Baerlocher group of companies is one of the world's leading additive suppliers, drawing on experience from more than 200 years of company history. We are known as a leading producer of additives developed for the processing of PVC and SPA products. The company provides solutions for window profiles, pipes, cables, floorings, foils, films and many other applications with a focus on offering a wide range of innovative additives that meet the highest requirements in terms of efficiency, sustainability, and finished product quality.

Job Summary :

Baerlocher USA headquartered in Cincinnati, OH is currently seeking an energetic, talented, experienced and passionate Account Manager to join our team with expertise working in or with rubber and / or plastic additives. The person holding this position must be capable of self-managing and growing a portfolio of accounts throughout North America. While also partnering with and ensuring the long-term success of our customers by understanding their needs and providing tailored solutions to drive sales and profitability. As a key member of our sales department, you will play a vital role in providing commercial expertise and support to our customers, technical teams, and internal stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. This position is also responsible for helping develop and monitor business activities / plans to sustainably grow new and existing market areas.

Duties / Responsibilities :

• Serve as the primary point of contact for all customer needs and communications across North America
• Build and nurture long-term, strategic relationships with customers, acting as a trusted advisor
• Understand customer goals and ensure successful solution delivery that aligns with their objectives
• Coordinate internally across departments to deliver a seamless customer experience
• Regularly communicate progress on strategic initiatives, projects, and account status updates to stakeholders
• Analyze and report on account performance, including sales trends, forecasts, and key performance metrics
• Identify new business opportunities within assigned territory and collaborate with sales leadership to drive growth
• Manage and resolve high-priority issues or escalations with a sense of urgency and professionalism
• Ensure account strategies align with broader company goals and market dynamics
• Contribute to the development of annual sales targets, territory planning, and budgeting processes

Required Skills / Abilities :

Education / Relevant Industry Experience :

Minimum :

Strongly Desired :

Physical Requirements :

Benefits :

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