Enrollment Intern

Enrollment Intern

The Enrollment Intern will assist and support specific projects and tasks within CEA CAPA's Enrollment and Advising Department. Duties will include document review and management, connecting with potential students, supporting visa and immigration processing, mailing, and other administrative tasks to support students predeparture as needed.

Connecting with perspective students about education abroad to answer basic questions about CEA CAPA and connecting them to their Admissions Counselor.

Assist with the processing of all student documents uploaded through the student portal. This includes:

• Reviewing all documents for accuracy, marking documents received in the Student Information System, and communicating to the account owner or student on any documents that need to be resubmitted.

Utilize email to collect necessary student enrollment documents including internship materials if applicable.

Record notes in Customer Relationship Management (CRM) system regarding all student communication.

Assist with visa and immigration support procedures including printing, organizing, and preparing student mailings.

Assist with updating pre-departure advising resources

Work collaboratively with various departments across the organization, both domestic and international, to create and continue to improve the student's experience and streamline administrative processes.

Starting Pay: $18.00 per hour

Hours: This is a part-time position, requiring 20 hours per week. The schedule will be determined but will fall within standard business hours, Monday through Friday, 8:00 AM 5:00 PM.

What Makes a Great Candidate:

• High School Diploma (Associate Degree preferred).
• 1-year related experience required.
• Demonstrated commitment to justice, equity, inclusion, and diversity.
• Experience with education abroad is a plus.
• Familiarity with MS Office: Word, Excel, and Outlook
• Experience using CRM (Customer Relations Management) databases, Salesforce preferred.
• Excellent organizational and time management skills
• Excellent interpersonal skills and outstanding written and verbal communication skills
• Ability to work in a fast-paced environment.
• Ability to respect confidentiality and ethical boundaries regarding student privacy.

We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.

Who We Are:

CEA CAPA is a premier provider of transformative international education experiences, committed to empowering students to become thoughtful and thriving leaders through living and learning abroad. With a presence in 62 cities across 22 countries in Europe, Latin America, Asia, and Australia, we offer comprehensive study abroad and career readiness programs that integrate academic excellence and cultural immersion. Our global footprint includes 11 international study centers, and we proudly support over 10,000 students annually in partnership with more than 375 U.S. universities and over 50 international institutions. CEA CAPA is in a dynamic phase of growth and is powered by a global team of nearly 700 professionals who are deeply mission-driven and committed to creating inclusive, supportive and enriching environments that help students grow academically, personally and professionally.

Why You'll Love CEA CAPA:

• Wellness & Snacks (In-Office): Fresh Fruit Wednesdays, coffee bar, wellness room, and ergonomic workspaces.
• Time Off & Giving Back: 12 paid holidays, generous PTO, and up to 8 hours paid volunteer timebecause balance matters.
• Support for Your Whole Life: Comprehensive health, dental, and vision coverage, benefits for domestic partners, paid parental leave, and compassionate time off for life eventsbecause caring for your loved ones matters.
• Fun & Community: We encourage team connection and celebration, from office events to informal get-togethers and virtual hangoutsexact activities vary by team.

Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.