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Trainee Business Analyst (Process & Documentation)
Trainee Business Analyst (Process & Documentation)MIRATECH • Agawam, MA, US
Trainee Business Analyst (Process & Documentation)

Trainee Business Analyst (Process & Documentation)

MIRATECH • Agawam, MA, US
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  • [job_card.full_time]
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Trainee Business Analyst (Process & Documentation)

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

At Miratech, we transform organizations through technology, innovation, and excellence. Now, we're opening the door for someone eager to begin their journey in Business Analysis.

If you love organizing information, understanding how things work, and improving processes, this internship will give you real responsibility, real standards, and real impact.

As a Trainee Business Analyst, you'll work alongside experienced mentors and:

  • Explore how Miratech's global teams operate through real business process analysis
  • Document workflows and procedures that help shape our internal ecosystem
  • Learn how international standards (ISO 9001, ISO 27001) function in real IT practice
  • Identify improvements that make our processes stronger and more efficient
  • Support the preparation of documentation for audits and quality reviews
  • Collaborate with stakeholders and transform their input into clear, structured documentation
  • This role is perfect for someone who enjoys logic, clarity, structure, and continuous improvement.

Qualifications

  • Basic understanding of Business Analysis or process management
  • Strong analytical thinking and attention to detail
  • Interest in workflows, documentation, and internal systems
  • Basic familiarity with BPMN/UML/flowcharts
  • English B2+ for documentation and teamwork

Nice to have:

  • Awareness of ISO 9001 or ISO 27001
  • Curiosity and a proactive, learning-oriented mindset

Additional Information

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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Trainee Business Analyst Process Documentation • Agawam, MA, US

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