Client Services Coordinator

Job Description

• Communicates with CFS Commercial team and CFS Operations team to provide superior customer service to an assigned set of clients not to exceed 50% of average Client Service Associate.
• Provides information for clients (e.g. Pricing, Capabilities, Status, Sample Submission)
• Submits and coordinates client requests for re-testing, additional testing, OOS investigations, and changes that are needed.
• Performs data entry into, NIMS, SFDC, CMS, and other databases, as appropriate.
• Coordinates conference calls with client and other areas of CFS as needed.
• Coordinates client visits as needed.
• Contributes to assigned process improvement projects and supports implementation when needed
• Compensation : $26.00 / hour - $29.00 / hour

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

Additional Information

What we offer :  As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data :

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