Talent.com
Hallmark Store Manager
Hallmark Store ManagerDRESHER GIFTS LLC • Dresher, PA, US
Hallmark Store Manager

Hallmark Store Manager

DRESHER GIFTS LLC • Dresher, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Flexible schedule
  • Paid time off
  • Generous employee discount
  • Eligible to receive Overtime pay
  • Optional medical / dental / vision insurance; or in lieu of insurance additional paid time off is provided
  • Incentive contests

Job Description :

As a Store Manager in our locally-owned Hallmark Gold Crown store, youll help create the magic in our customers lives by partnering with a brand known around the world for helping customers make meaningful connections.

Youll have the opportunity to inspire people and make a genuine difference in every life, every day. Your creativity, leadership, and passion for exceptional customer service can truly shine, providing customers with a memorable shopping experience as you celebrate life as a special occasion. As a highly-motivated individual who thrives in an ever-changing store environment, your enthusiasm to learn and grow will energize your team. Your positive outlook will be essential in fostering a caring atmosphere which begins with you and our team of associates, and extends to every customer who walks through the door.

The Store Manager will lead the team to deliver on sales, customer service, and personnel goals, while upholding store standards using the many tools and resources available. Your primary objectives will be to provide exemplary customer service, to effectively manage store operations, and to exceed the stores sales plan.

Key Responsibilities

The Store Managers duties include, but are not limited to :

  • Customer Experience and Sales :
  • Create a caring atmosphere for store associates and customers

  • Provide extraordinary service where every customer interaction is valued
  • Lead your team to exceed sales, gold crown, and customer service goals
  • Handle customer inquiries and resolve issues or complaints
  • Team Leadership and Development :
  • Attract and retain talent by cultivating a positive work environment focused on excellence and enthusiasm

  • Provide ongoing training for store associates using the resources available to ensure everyone has the skills and knowledge needed to succeed in their roles
  • Clearly define and delegate roles and responsibilities. Establish processes for monitoring work and measuring results, providing feedback to team members each day
  • Provide timely and useful information to others in the company
  • Schedule staff to ensure efficient coverage, taking into consideration peak hours and holidays
  • Store Operations :
  • Oversee all aspects of store operations including, but not limited to : timeline management, event planning, shipment processing and merchandising, promotion management, cash handling, payroll budgeting, seamless orders, and administrative tasks.

  • Use point-of-sale and reporting systems effectively to ensure accuracy with inventory, sales, and markdowns
  • Assist with merchandise & supply purchasing when requested
  • Maintain visual merchandising standards
  • Ensure store cleanliness and organization
  • Implement marketing strategies to drive traffic and increase sales
  • Compliance and Safety :
  • Ensure compliance with health, safety, and company policies and procedures.

  • Address and resolve any safety or operational issues
  • Basic Qualifications :

    All prospective candidates must meet the education / experience and physical demands requirements.

  • Education & Experience : A high school diploma or equivalent or higher PLUS 1+ year of customer service experience preferred; OR 2+ years of retail management; OR 1+ years as a sales associate with Hallmark; OR 6+ months as a Hallmark Store Manager.
  • All the training you need to be successful will be provided. Past retail experience is desired and experience leading or managing others at work is preferred. If you have less experience but are a highly-motivated individual who enjoys a challenge, we encourage you to apply.

  • Physical Demands :
  • Ability to continuously stand / walk; frequently push / pull; often bend / stoop / crawl / reach above shoulders; climb a ladder; carry up to 40 pounds (e.g. cartons and fixture parts)

  • Tolerance required for noise from products and customers, tolerance required for smells / scents of products (e.g. candles, lotions, etc.)
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, some evenings, and weekends. (The Store Manager typically works one of the two weekend days and has one complete weekend off each month, except in December.)
  • Ability to open or close the store multiple days each week
  • Skills :
  • Outstanding customer service and interpersonal skills

  • Strong leadership and management abilities
  • Utilize effective organization skills
  • Excellent communication skills with fluency in English to continuously communicate with customers, co-workers, vendors, etc. in-person, over-the-phone, and via email
  • Familiarity with basic computer technology including basic functions of Microsoft Office and email; must be eager and willing to learn necessary systems required (e.g. POS system, hand-held device, etc.)
  • Ability to analyze sales data and develop actionable strategies
  • Capable of managing multiple tasks at one time and working in a fast-paced environment
  • Utilize creativity in visual merchandising and display planning
  • Aptitude for working independently with limited supervision
  • Preferred Qualifications :

  • 1+ years of proven success as a retail store manager with a specialty retailer
  • Customer Service experience of 2 years or more; OR 1+ year of retail experience; OR 6+ months of Hallmark experience
  • Hallmark Gold Crown retail experience
  • Associates or Bachelors degree
  • Salary Range : From $16.00 / hour; Overtime pay is pre-approved for peak periods

    Expected Hours : 38-40 per week; 40-42 per week during peak periods

    [job_alerts.create_a_job]

    Hallmark Store Manager • Dresher, PA, US

    [internal_linking.similar_jobs]
    Store Manager

    Store Manager

    Luxottica • Atco, NJ, US
    [job_card.full_time]
    At Sunglass Hut, we're always in the sun.You'll find a dynamic space with endless possibilities to grow your career.We are a culture that wants to see you succeed, develop your customer expertise a...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    T-Mobile Authorized Retailer Store Manager

    T-Mobile Authorized Retailer Store Manager

    Luna Wireless • Philadelphia, PA, United States
    [job_card.full_time] +1
    Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!.Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!. Seeking candidates with a hustle and ambiti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Store Manager - Penrose Plaza, Philadelphia, PA

    Assistant Store Manager - Penrose Plaza, Philadelphia, PA

    DTLR • Philadelphia, PA, US
    [job_card.full_time]
    We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. The primary purpose of the Assistant Store Manager...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    The Vitamin Shoppe • Philadelphia, PA, US
    [job_card.full_time]
    The Vitamin Shoppe is looking for high-performing Store Managers.If you have a proven track record of success and a passion for developing high performing teams, you might be a great fit.Flex your ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Retail Assistant Store Manager

    Retail Assistant Store Manager

    Tailored Brands Inc • Cherry Hill, NJ, United States
    [job_card.full_time]
    For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer bra...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    Secondhand Ranch • Philadelphia, PA, US
    [job_card.full_time]
    MAIN DUTIES AND RESPONSIBILITIES.The Assistant Store Manager position is responsible for helping oversee the daily operations of the store, adequately staffing to meet store needs and enforcing day...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Assistant Store Manager

    Retail Assistant Store Manager

    Skechers • Warminster, PA, US
    [job_card.full_time]
    WHY SKECHERS? We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole famil...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager in Training (MIT)

    Store Manager in Training (MIT)

    Insomnia Cookies • Marlton, NJ, US
    [job_card.full_time]
    Store Manager In Training (MIT).Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Marlton, NJ store, and we are seeking hospitality focused individua...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Retail Assistant Store Manager-OXFORD VALLEY MALL

    Retail Assistant Store Manager-OXFORD VALLEY MALL

    Bath & Body Works • Langhorne, PA, US
    [job_card.full_time]
    Retail Assistant Store Manager-Oxford Valley Mall.Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores. At Bath & Body Works, every...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Retail Manager

    Retail Manager

    Philadelphia Staffing • Philadelphia, PA, US
    [job_card.full_time]
    Who We Are : As one of the largest for-profit thrift operators in the United States, Canada, and Australia for value priced pre-owned clothing, accessories, and household goods, our mission is to ch...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Store Manager

    Retail Store Manager

    PetSmart • Blackwood, NJ, United States
    [job_card.full_time]
    PetSmart does Anything for Pets - JOIN OUR TEAM!.At PetSmart, Anything for Pets begins with our people.Every associate plays a vital role in creating meaningful experiences for pets and their famil...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Store Management - New Store

    Retail Store Management - New Store

    Burlington • Philadelphia, PA, United States
    [job_card.full_time]
    If you want an exciting job with one of the largest off-price retail stores in the nation, join the store management team at Burlington Stores, Inc. Are you a proven leader with a strong drive to su...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Store Manager

    Retail Store Manager

    Skechers U.S.A. • Philadelphia, PA, United States
    [job_card.full_time]
    Headquartered in Southern California, Skechers-the Comfort Technology Company®-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Activate Games Assistant Manager

    Activate Games Assistant Manager

    Activate Games • Cherry Hill, NJ, United States
    [job_card.full_time]
    We are currently seeking active, passionate, and customer service-savvy professionals for the role of Manager.This position keeps you constantly on the move, with limited time spent sitting down.It...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    QuickChek • Ringoes, NJ, US
    [job_card.full_time]
    At QuickChek, we take pride in our brand built on the principles of Integrity, Respect, Citizenship, and Spiritvalues that make us a Great Place to Work. As an Assistant Manager, your mission is cle...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    The Franklin Fountain • Philadelphia, PA, US
    [job_card.full_time]
    The Franklin Fountain, Philadelphia's premier Old-Fashioned Ice Cream Parlor and Soda Fountain, is seeking an enthusiastic, people-driven Co-Manager to work alongside our existing admin-focused Man...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Store Manager

    Retail Store Manager

    Viridian Staffing • Camden, NJ, United States
    [job_card.full_time]
    Client is looking for a Store Manager for a fast-paced Cannabis Dispensary about 30 minutes southeast of the Camden, New Jersey, and Philadelphia, Pennsylvania, area. Founded in 2013, Viridian Staff...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Cross Functional Store Manager

    Cross Functional Store Manager

    CarMax • Langhorne, PA, United States
    [job_card.full_time]
    Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047.CarMax, the way your career should be!.Cross Functional Store Manager in Training. Under limited supervision by the Location General Ma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]