Community Health Worker

Community Health Worker Location:

• On-site, Lake Elsinore, CA and field- Based Schedule: Full-Time (hours may vary; evenings and weekends, as needed) Compensation: $26.00 per hour Reports To: Program Manager Position Summary The Community Health Worker provides culturally responsive, community-based services that address social drivers of health and support individuals in accessing health care, behavioral health services, and essential resources.
• This role focuses on care coordination, system navigation, health education, and advocacy to improve health outcomes and overall stability in alignment with Medi-Cal CHW benefit requirements.
• Key Responsibilities Participant Engagement and Assessment Conduct intakes, eligibility verification, and informed consent processes.
• Administer Social Drivers of Health (SDOH) screenings and needs assessments.
• Collaborate with participants to develop individualized action plans using SMART goals.
• Engage participants using a strengths-based, trauma-responsive, and culturally relevant approach.
• Care Coordination and System Navigation Provide health education and information tailored to participant needs.
• Assist participants in accessing medical care, behavioral health services, benefits, housing resources, employment supports, transportation, and other community services.
• Coordinate referrals and follow up to ensure services are accessed and effective.
• Accompany participants to appointments when necessary to support engagement and continuity of care.
• Advocate on behalf of participants to reduce barriers to care and services.
• Documentation, Billing, and Compliance Document all CHW services accurately and timely in the electronic health record.
• Utilize PIP (Problem, Intervention, Plan) format for all progress notes.
• Ensure documentation meets Medi-Cal, managed care, and internal compliance standards.
• Track service delivery, referrals, and outcomes as required.
• Participate in documentation reviews, audits, and quality improvement activities.
• Collaboration and Program Support Participate in case conferencing, team meetings, supervision, and trainings.
• Collaborate with peer support staff, providers, and community partners to support coordinated care.
• Maintain professional boundaries and adhere to organizational policies and procedures.
• Other duties as assigned.
• Required Qualifications High school diploma or equivalent.
• Minimum two years of experience providing community-based services, care coordination, or related human services work.
• Strong written and verbal communication skills.
• Bilingual in English and Spanish.
• Ability to manage multiple responsibilities and maintain timely documentation.
• Basic computer proficiency and experience with electronic records.
• Valid California driver’s license, reliable transportation, and proof of insurance.
• Preferred Qualifications Community Health Worker certification or eligibility for certification.
• Associate degree or coursework in public health, human services, social work, or a related field.
• Familiarity with Medi-Cal, managed care environments, and SDOH frameworks.
• Work Environment This position operates in office and community-based settings and requires regular fieldwork.
• The CHW must maintain flexibility while meeting documentation, compliance, and service delivery expectations. Powered by JazzHR