Front Desk Associate

Front Desk Associate

The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression, handle member requests, and promote services that help people reach their fitness goals.

What You Will Do:

• Welcome and check in all members and guests
• Sell memberships, smoothies, supplements, and personal training
• Answer questions, resolve billing issues, and track front desk activity
• Keep the front desk area clean, stocked, and on-brand
• Support day-to-day operations and team communication
• Create a fun, professional, and helpful experience for everyone

What We Are Looking For:

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized, energetic, and positive attitude
• Available to work early mornings, evenings, and weekends

Why You Will Love It:

• Flexible schedule and opportunity for advancement
• Free membership and uniforms
• 401k eligibility
• Health benefits available for qualifying employees
• Fun team environment with room to grow

Compensation:

• Hourly
• Exact pay range determined by location and experience

Ready to lead from the front? Apply now and take the next step in your leadership journey with Retro Fitness.