Implementation Specialist

Job Description

We’re seeking a driven Implementation Specialist to play a pivotal role in the success of our Mpower project deployments. This position goes beyond routine implementation—you’ll be directly shaping the readiness, training, and adoption experience for end-users across our organization. From ensuring asset and inventory accuracy, leading engaging virtual instructor led training, to supporting users through the critical go-live and hypercare activities, you will be at the center of smooth and successful deployments.

This is a hands-on role for someone who thrives at the intersection of technical execution, end-user training, and real-time problem-solving. If you’re passionate about helping teams adopt new technology with confidence and efficiency, this is your opportunity to make a lasting impact.¬

What You’ll Do

Asset & Inventory Readiness

• Lead training and readiness activities to ensure assets and inventory align with system requirements.
• Validate data accuracy through weekly reporting.
• Provide expert guidance to resolve inventory setup issues.

End-User Training

Cutover & Blackout Week Preparation

Go-Live Execution (Week 1)

Post-Go-Live Support & Hypercare

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :

Required Skills & Experience

Nice to Have Skills & Experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.