Talent.com
Service Analyst
Service Analyst1-800 Hansons LLC • Troy, MI, United States
Service Analyst

Service Analyst

1-800 Hansons LLC • Troy, MI, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Grow with us! 1-800 Hansons is a top ranked home improvement company that is continuously growing and expanding! We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company!

1-800-HANSONS, LLC is hiring a talented and dedicated Service Analyst to join our Service team. The Service Analyst is responsible for handling previous customers requests for services needed repaired on their roof, windows, siding and / or gutter installations. The ideal candidate would possess strong organizational and communication skills, as well as problem solving skills.

We Offer :

  • $17-$18 / hour
  • Weekly pay via direct deposit
  • Health benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability)
  • 401k w / company match at 90 days of employment
  • Paid time off eligible to start using at 90 days of employment
  • Unlimited of unused hours of PTO to roll-over into the following year
  • Holiday pay eligible to start using at 30 days of employment
  • Tools provided to help our team members develop and grow within the company
  • Frequent one-on-ones with your manager to keep you on the path of success and achieve any career goals you aspire to achieve
  • Referral bonuses from $500 to $1,500 per referral hired on
  • Employee as well as Friends & Family Discounts
  • Annual Summer Picnic w / opportunities to win weekly prizes and a grand prize of $5,000.00
  • Committees to join such as our fun committee or well-being committee to be part of keeping our upbeat company culture and help our communities
  • And So Much More!

What Youll Do :

  • Constantly checking service tickets to make sure the customer is being taken care of immediately
  • Responding to service tickets so the customer is aware that we are taking care of their request as soon as possible
  • Scheduling service technicians and doing the best we possibly can to take care of them in one specific area daily
  • Speaking with customers who decide to walk-in with a request and being able to handle their needs immediately
  • Must be able to understand our products so we are able to answer any questions the customer has to the best of our abilities
  • What We Need :

  • High School diploma or GED
  • Minimum of one (1) years of professional work experience
  • Customer service or call center experience
  • Basic computer skills, including familiarity with MS Office
  • Problem solving
  • Excellent communication skills as well as great organizational skills
  • Able to multi-task
  • Must be able to work independently as well as part of a team
  • Additional Preferred Qualifications :

  • Experience in a service related role, providing follow up service to customers with previous product installations
  • Experience in the home improvement industry
  • Physical Requirements :

  • Must be able to remain sitting in a stationary position for prolonged periods
  • Requires the ability to move about inside the office
  • Must be able to move items weighing up to 25 pounds
  • Must be able to communicate effectively with staff, customers, vendors, and the public
  • Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer
  • Hours / Schedule :

    Full-time, 40 hours per week / 52 weeks per year. Standard hours are M F, 8 : 00 5 : 00 but due to cyclical nature of position, some overtime, including evening and weekend hours, will be required to complete projects under deadlines. Some local and statewide travel may be required.

    It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.

    #HansonsHP

    Compensation details : 17-18 Hourly Wage

    PI371f8bd19aac-31181-39280895

    [job_alerts.create_a_job]

    Service Analyst • Troy, MI, United States

    [internal_linking.similar_jobs]
    RN Field Case Manager

    RN Field Case Manager

    Hope At Home Health Care • Armada, MI, US
    [job_card.full_time]
    We are looking for a compassionate RN to join our growing team! The right candidate has a can-do attitude, a friendly demeanor, excellent interpersonal skills, and the ability to provide medic...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr. Customer Service Analyst

    Sr. Customer Service Analyst

    Synectics Inc • Detroit, MI, US
    [job_card.full_time]
    The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Addressing all MPSC complaints and Executive Consume...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Configuration Analyst

    Configuration Analyst

    Integra Partners • Troy, MI, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The Configuration Analyst supports the Service Excellence team by maintaining and configuring key organizational systems. Responsibilities include managing application access, entering data into cor...[show_more]
    [last_updated.last_updated_30]
    SR Analyst

    SR Analyst

    Universal Logistics Holdings Inc. • Warren, MI, US
    [job_card.full_time]
    Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and spe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Business Analyst

    Technical Business Analyst

    Relativity • Detroit, MI, United States
    [job_card.full_time]
    Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency.Your in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Desk Analyst

    Service Desk Analyst

    Global Information Technology • Detroit, MI, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Job Title : Service Desk Analyst.Job Location : Detroit, MI (Hybrid).Job Description / Requirements : .Additional Service Center responsibilities duties as required. CA Service Desk, Microsoft Desktop OS...[show_more]
    [last_updated.last_updated_30]
    Sr. Customer Service Analyst

    Sr. Customer Service Analyst

    Talent Software Services • Detroit, MI, US
    [job_card.permanent]
    Customer Service Analyst Job Summary : Talent Software Services is in search of a Sr.Customer Service Analyst for a contract position in Detroit, MI. The opportunity will be one year with a strong ch...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Analyst, Workforce Management

    Analyst, Workforce Management

    TTEC • Detroit, Michigan, US
    [job_card.full_time]
    Your potential has a place here with TTEC’s award-winning employment experience.As a Specialist – Workforce Management – Real Time working onsite in Nashville, TN, you’ll be a part of bringing huma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customs Analyst

    Customs Analyst

    Apidel Technologies • Detroit, MI, US
    [job_card.temporary]
    Gathering the daily broker files and ACE data for adds to merged reporting file to be used by Finance (pull the ACE data, confirm Bucklands data is received, push EXL for their data, upload files t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Analyst

    Data Analyst

    Toyoda Gosei North America Corporation • Troy, MI, US
    [job_card.full_time]
    The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Business Analyst

    Senior Business Analyst

    RAPP • Detroit, MI, United States
    [job_card.full_time]
    RAPP Detroit is looking for a Senior Business Analyst to join our award-winning Program Management team.We are RAPP - world leaders in activating growth with precision and empathy at scale.As a glo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Analyst I

    Analyst I

    LanceSoft • Detroit, MI, US
    [job_card.full_time]
    Location : 660 Plaza Drive Detroit MI USA 48226 Duration : 1+ Year Pay Rate : $25.The role is critical for supporting the program management team by acting as the primary interface in addressing vario...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Wireless Manager - Prime Wireless, AT&T Authorized Retailer (Imlay City, MI)

    Assistant Wireless Manager - Prime Wireless, AT&T Authorized Retailer (Imlay City, MI)

    Prime Wireless • Imlay City, MI, US
    [job_card.full_time]
    Assistant Wireless Manager - Prime Wireless, AT&T Authorized Retailer.We’re looking for a motivated, customer-focused professional who’s ready to take the next step in their sales c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sr. Customer Service Analyst

    Sr. Customer Service Analyst

    TALENT Software Services • Detroit, MI, US
    [job_card.full_time]
    Customer Service Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr. Customer Service Analyst to work at their com...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Registered Client Relationship Analyst

    Registered Client Relationship Analyst

    Morgan Stanley • Troy, MI, US
    [job_card.full_time]
    Registered Client Relationship Analyst.Registered Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) / Private Wealth Advisor(s) / teams on a daily...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Logistics Analyst I (On-site)

    Logistics Analyst I (On-site)

    HEPCO, Inc. • Sterling Heights, Michigan, US
    [job_card.full_time]
    We are seeking a Logistics Analyst I to support our client’s combat vehicle sustainment and lifecycle management initiatives. Develop operator and maintenance procedures using models, engineering dr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Manager

    Assistant Manager

    GPM Investments LLC • Almont, MI, US
    [job_card.full_time]
    Drive Success as an Assistant Manager at Our High-Energy Convenience Store!.From customer service to operations, are you ready to be the steady hand that keeps our store energized and running stron...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Solution Network Business Analyst Intern

    Solution Network Business Analyst Intern

    OneStream Software • Rochester, MI, United States
    [job_card.full_time]
    Solution Network Business Analyst Intern.OneStream is seeking motivated candidates for its 2026 internship program.Interns will gain hands-on experience, collaborate with professionals, and work on...[show_more]
    [last_updated.last_updated_30] • [promoted]