Manager, Revenue Operations

Revenue Operations Manager

TalkingPoints is an award-winning education technology non-profit organization with the mission to drive student success by unlocking the potential of families to fuel their children's learning. We do this through universal family engagement technology with a focus on supporting underserved and / or diverse students and their communities. TalkingPoints transforms something as simple as a cell phone into a tool that empowers PK-12 families and educators to form strong relationships through two-way translated digital conversations, data analytics, and resources in 150+ languages.

Since 2015, TP has impacted millions of students across 70,000 schools in the US with 10x growth in reach in the past two years alone. Recent research has shown that in a large, diverse urban school district, TP improved academic outcomes, equivalent to 7.3 months of additional learning for the average student, with greater impacts for traditionally underserved students. TP works with key districts such as Fairfax County School District, Wake County Public Schools, Elk Grove Unified School District, and Boston Public Schools, among others. TalkingPoints has received awards and recognition including Chicago Tribune, NPR, Common Sense Education, and Google Impact Challenge Winner, Forbes 30 Under 30, Echoing Green Fellowship. Current philanthropic partners include Arrow Impact, Ballmer Group, Carnegie Corporation, Cisco, Gates Foundation, Google.org, Overdeck Family Foundation, MacKenzie Scott, Valhalla, and Walton, among others. Learn more from Founder and CEO, Heejae Lim's TED talk.

It's an important time to join our team and build on our momentum and ability to support students and families during this critical time in which education equity gaps are more concerning than ever. Diversity : we celebrate it, we support it, and we thrive on it!

The Opportunity

The Revenue Operations Manager will architect and operationalize the data, systems, and processes that power TalkingPoints' revenue engine. This role is ideal for a mid-career professional who combines technical fluency (especially in Salesforce), a strong grasp of GTM strategy, and a passion for enabling data-driven decisions across Sales, Marketing, and Partner Success.

You will serve as the connective tissue across our go-to-market teams ensuring that our data is trusted, our systems are efficient, and our teams can act with confidence. This is both a builder and strategist role : you'll design the systems, manage the tools, and lead cross-functional initiatives that fuel sustainable growth.

Your Responsibilities :

Salesforce Architecture & Data Integrity :

• Own Salesforce as the single source of truth for all GTM data, ensuring system reliability, data quality, and cross-functional usability.
• Build and maintain scalable workflows, automations, and integrations across Sales, Marketing, Customer Success, and Finance.
• Establish data governance and stewardship practices to ensure information is clean, consistent, and actionable.

Revenue Process Design & Optimization :

Forecasting, Analytics & Insights :

Cross-Functional Alignment :

Strategic Projects & Systems :

Who You Are :

The base range for this role is $100,000 - $125,000. The actual base compensation may vary depending on factors such as experience, location, market conditions, education / training, and skill level, and does not include bonuses, other forms of compensation, or benefits. This position will report to the Director of Operations.

Overall Fit With Our Org Culture - We Look for Team Members Who Are :

What We Offer :

How to Apply :

Please submit your resume, a brief paragraph describing your interest in TalkingPoints and this position, and a link to your LinkedIn profile.

TalkingPoints is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified individuals have an equal opportunity to contribute and succeed. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.