Customer Service SpecialistVirtualVocations • Dorchester, Massachusetts, United States
Customer Service Specialist
VirtualVocations • Dorchester, Massachusetts, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Service Specialist to provide exceptional support and guidance to parents and educators.
Key Responsibilities
Deliver exceptional support across multiple channels (phone, email, chat, and social media)
Resolve customer issues with empathy and efficiency while maintaining elite standards
Analyze customer needs and recommend appropriate solutions
Required Qualifications
At least 2 years of full-time experience in a people-facing role
Access to a computer / laptop with a working web camera and a reliable high-speed internet connection
Typing speed of 55 words per minute
Strong proficiency with technology and aptitude to learn new technologies and processes quickly
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Customer Service Specialist • Dorchester, Massachusetts, United States
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