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Senior Business Process Analyst
Senior Business Process AnalystMSR Technology Group • Kansas City, MO, US
Senior Business Process Analyst

Senior Business Process Analyst

MSR Technology Group • Kansas City, MO, US
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Job Description

Job Description

Senior Business Process Analyst (Contract)

Location : Kansas City, MO

Term : Contract | Full-Time (40 hours / week)

Background Check & Drug Screen : Required

Not open to C2C or thirdparty vendors / Only W2 candidates will be considered

Overview

We are seeking a Senior Business Process Analyst to lead the analysis and optimization of business processes across a dynamic organization. This role will collaborate with cross-functional teams to drive transformation, continuous improvement, and operational efficiency.

Key Responsibilities

  • Analyze business processes to identify gaps, inefficiencies, and improvement opportunities.
  • Develop and implement new process designs and supporting technologies.
  • Document findings, recommendations, and proposed solutions.
  • Conduct process audits and performance assessments to ensure sustained effectiveness.
  • Track and report process metrics and KPIs for informed decision-making.
  • Elicit and document business requirements for transformation initiatives.
  • Create and maintain process documentation, including models and business rules.
  • Maintain process inventory in alignment with governance frameworks.
  • Ensure QA / QC adherence and compliance with company policies.

Qualifications

  • Bachelor’s degree in Business Administration, MIS, Operations, or related field (or equivalent experience).
  • 7+ years of experience in business process improvement, BPM, and strategic initiatives.
  • Expertise in business process modeling (BPMN 2.0) or similar standards.
  • Strong knowledge of process improvement principles and governance practices.
  • Excellent communication and presentation skills; ability to work with all organizational levels.
  • Preferred : Familiarity with APQC Process Classification Framework, IIBA BABOK, ABPMP BPM CBOK.
  • Experience with process management tools, process mining tools, and software solutions (SaaS, ERP, etc.) is a plus.
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