Talent.com
BRANCH COORDINATOR
BRANCH COORDINATOROwens & Minor • Peoria, AZ, US
[error_messages.no_longer_accepting]
BRANCH COORDINATOR

BRANCH COORDINATOR

Owens & Minor • Peoria, AZ, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Branch Coordinator

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customersand their patientsare at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include :

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after one year of service
  • Employee stock purchase plan
  • Tuition reimbursement

The anticipated salary range for this position is $19.60- $20.96 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Job Summary

Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.

Essential Duties and Responsibilities

  • Act as first point of contact to patients arriving in person.
  • Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
  • Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
  • Work with sales team, referrals and / or patients to gather documentation / information needed to meet insurance guidelines. Requests health plan authorizations / information as required; either electronically or verbally.
  • Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
  • Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
  • Perform outbound customer satisfaction calls to patients and referrals.
  • May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
  • May perform functional tests on certain respiratory equipment.
  • Performs other duties as required.
  • Supervisory Responsibilities

  • None
  • Minimum Required Qualifications

    Education and / or Experience

  • High School Diploma or equivalent
  • At least one-year related work experience
  • Certificates, Licenses, Registrations or Professional Designations

  • None
  • Skills, Knowledge and Abilities

  • Organizing
  • Problem Solving / Analysis
  • Patient Focused
  • Teamwork
  • Time Management / Multi-tasking
  • Effective communication in person, on the phone and electronically
  • Computer Skills

  • Intermediate to advanced computer skills
  • Proficient working within multiple systems at once
  • Language Skills

  • English (reading, writing, verbal)
  • Mathematical Skills

  • Intermediate level math skills
  • Preferred Qualifications

    Education and / or Experience

  • At least two years' experience in an office environment, healthcare setting or call center
  • Experience utilizing multi-line phone-system.
  • Physical Demands

    While performing the duties of this job, the employee uses his / her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents. Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers / values. Employee continually engages in activities that require talking and hearing. This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping. Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.

    Work Environment

  • Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting.
  • The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    If you feel this opportunity could be the next step in your career, we encourage you to apply. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

    [job_alerts.create_a_job]

    Branch Coordinator • Peoria, AZ, US

    [internal_linking.similar_jobs]
    Human Resources Coordinator

    Human Resources Coordinator

    VirtualVocations • Glendale, Arizona, United States
    [job_card.full_time]
    A company is looking for a Human Resources Coordinator.Key Responsibilities Coordinate onboarding processes, including background checks and new hire orientation Partner with HR personnel to man...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Slotting Coordinator

    Slotting Coordinator

    Sysco • Tolleson, Arizona, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This is an Operations position responsible for maintaining and coordinating all slotting processes in a cost-efficient manner. Must maintain a balance between the Sysco Redistribution Center, mercha...[show_more]
    [last_updated.last_updated_variable_days]
    Scheduling Coordinator - Bilingual

    Scheduling Coordinator - Bilingual

    Arbor Therapy • Glendale, AZ, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Arbor Therapy is a leading provider of therapeutic services across the lifespan in the East and West Valley of Phoenix, Arizona. Arbor Therapy is dedicated to making a positive impact on the lives o...[show_more]
    [last_updated.last_updated_variable_days]
    Discharge Supervisor

    Discharge Supervisor

    Community Bridges • Avondale, AZ, United States
    [job_card.full_time]
    CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona.CBI provides residential, outpatient, inpatient, patient-centered medical homes, medic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    GM / HBC Manager

    GM / HBC Manager

    Albertsons Company • Glendale, AZ, US
    [job_card.full_time]
    Retail, Store Ops Drug Department Manager.Exemplifies strong customer service in every aspect of the job.Directs and controls the operation of the Drug (General Merchandise) Department, including s...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    General Manager

    General Manager

    Gpac • Glendale, Arizona, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for a General Manager who can run the branch end-to-end — leading the team, owning results, and improving sales and profitability through disciplined execution and strong ...[show_more]
    [last_updated.last_updated_variable_days]
    Store manager trainee

    Store manager trainee

    Family Dollar • Sun City, AZ, US
    [job_card.full_time]
    We're seeking a Store Manager to join our team to lead associates, assist customers, and drive store sales.Responsibilities include, but are not limited to, the following : .Manage and oversee all as...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Talent Acquisition Coordinator

    Talent Acquisition Coordinator

    VirtualVocations • Glendale, Arizona, United States
    [job_card.full_time]
    A company is looking for a Talent Acquisition Coordinator to support and scale its talent acquisition efforts.Key Responsibilities Support the Director of Talent Acquisition with recruiting opera...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Branch Manager North Metro Phoenix

    Branch Manager North Metro Phoenix

    Phoenix Staffing • Glendale, AZ, US
    [job_card.temporary]
    Senior Branch Network Management Trainee (SAFE).Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader we're a global trailblazer committed to driving i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Donor Relations Coordinator

    Donor Relations Coordinator

    Benevilla • Surprise, Arizona, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Monday–Friday, 8 : 00 AM–5 : 00 PM (occasional evenings & weekends for events).As we enter a new year we are ready to begin actively recruiting for a Donor Relations Coordinator to join our amazing...[show_more]
    [last_updated.last_updated_variable_days]
    Director of Center for Teaching and Learning

    Director of Center for Teaching and Learning

    Maricopa Community College District • Avondale, AZ, United States
    [job_card.full_time] +1
    Director of Center for Teaching and Learning.Estrella Mountain Comm College.Summer Hours : Monday - Thursday, 7am-6pm.Schedule is based on the operational needs of the department and EMCC.To best se...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate banker

    Associate banker

    BMO Financial Group • Sun City West, AZ, United States
    [job_card.part_time]
    This is a part time position scheduled for 20 hrs.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solution...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Therapy Coordinator

    Therapy Coordinator

    Banner Rehabilitation Hospital - West • Peoria, AZ, United States
    [job_card.full_time]
    Hospital Name : Banner Rehabilitation Hospital.Partnership with Select Medical.Minimum of one year of experience in a medical setting required. Our Inpatient Rehabilitation Hospital is committed to p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Group Home Coordinator -West Valley

    Group Home Coordinator -West Valley

    RISE INC FAMILY • Surprise, AZ, United States
    [job_card.full_time]
    RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Instructional Services Coordinator

    Instructional Services Coordinator

    Maricopa Community College District • Avondale, AZ, United States
    [job_card.full_time] +1
    Instructional Services Coordinator.Estrella Mountain Comm College.Monday - Friday, 8 : 00am - 5 : 00pm.Schedule is based on the operational needs of the department and EMCC. To best serve the students, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Radiology Operations Coordinator

    Radiology Operations Coordinator

    SMI IMAGING LLC • Peoria, AZ, United States
    [job_card.full_time]
    Accurately schedule onsite radiologist shifts using QGenda.Coordinate neighboring physician coverage and remote contrast assignments. Distribute remote diagnostic mammography sites and assign PM cov...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate banker

    Associate banker

    Bank of Montreal • Sun City West, AZ, United States
    [job_card.part_time]
    Retail Banking Sales & Service.This is a part time position scheduled for 20 hrs.Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidan...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Landscape Maintenance Tech.

    Landscape Maintenance Tech.

    CBRE • Avondale, AZ, United States
    [job_card.full_time]
    Avondale - Arizona - United States of America, Chandler - Arizona - United States of America, Mesa - Arizona - United States of America, Phoenix - Arizona - United States of America, Tempe - Arizon...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]