Network Engineer

Job Description

Job Description

We are looking for a motivated and adaptable Network Engineer to join our team in Worcester, Massachusetts. This long-term contract position is ideal for individuals eager to advance their career from a Helpdesk role into Networking and Infrastructure. The role offers an excellent opportunity for growth, mentorship, and hands-on experience in a dynamic and collaborative environment.

Responsibilities :

• Troubleshoot connectivity and advanced network issues on end-user devices, including laptops, tablets, and mobile phones.
• Replace and install network equipment, requiring the ability to lift up to 50 pounds and work in confined spaces when necessary.
• Collaborate effectively with team members and communicate clearly with users to address technical challenges.
• Provide proactive engagement and maintain an approachable demeanor while interacting with colleagues and clients.
• Handle helpdesk or general IT support tasks with attention to detail and efficiency.
• Utilize and manage Juniper and Aruba networking systems, ensuring optimal performance.
• Configure and maintain Cisco routers and switches for seamless network operations.
• Monitor and manage Palo Alto firewalls to ensure secure network connectivity.
• Implement and troubleshoot Border Gateway Protocol (BGP) configurations.
• Maintain and oversee Cisco ASA devices to support network security.
• Proven ability to troubleshoot connectivity issues on various end-user devices.
• Familiarity with network equipment installation and comfortable working in tight spaces or using ladders.
• Strong communication skills to collaborate with team members and assist users effectively.
• Previous experience in a Helpdesk or IT support role.
• Knowledge or experience with Juniper and Aruba systems, with relevant certifications preferred.
• Proficiency in Cisco networking, including routers and switches.
• Experience with Palo Alto firewalls and Cisco ASA devices.
• Understanding of Border Gateway Protocol (BGP) and its implementation.