Retirement Benefits

We have an exciting opportunity for a Benefits Retirement Supervisor. THis roles provides leadership and operational oversight for the Retirement team supporting both Defined Benefit (DB) and Defined Contribution (DC) plans. This role ensures the accuracy and timeliness of retirement plan processing, supports representatives with escalated issues, and maintains strong relationships with vendors and participating employers. The Supervisor also plays a key role in staff development, performance management, and continuous process improvement within the Retirement Department. This position works 3 days in the office and 2 days remote. Benefits include: health, dental, vision, pension, 403b, and PTO. Salary $75k-$90k

Recruiter: Connie Stathopoulos

Key Responsibilities

· Supervise, train, and coach Retirement Representatives to ensure performance goals and service standards are achieved.

· Oversee daily operations for DB and DC plan administration, including benefit calculations, enrollments, contribution processing, and participant communications.

· Review and certify final benefit calculations to ensure accuracy and compliance.

· Resolve escalated participant and employer inquiries and coordinate with Plan Consultants and Coordinators as needed.

· Monitor contribution reconciliations, benefit processing timelines, and key DC projects such as payroll integrations, adoption agreements, and plan conversions.

· Identify and implement process improvements that enhance operational efficiency and participant experience.

Qualifications

· College degree preferred.

· Minimum 5 years of experience in defined benefit or defined contribution plan administration

· At least 3 years of experience in a supervisory or team lead capacity.

· Strong knowledge of 403(b) and/or 401(k) plan operations preferred.

· Excellent leadership, coaching, and communication skills.

· Proficiency in Microsoft Word and Excel; experience with retirement administration systems preferred

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster