Medical Assistant Front and Back Office

Caring. Connecting. Growing Together.

Optum's Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

It is time to take your career to the next level. As a Medical Assistant at Optum, you will learn from health care experts as you work side by side to provide care for patients in a clinical setting. You will build meaningful relationships with patients, their family members, health care providers, and office staff while providing high-quality direct patient care. We'll offer you more than talent, resources, and can-do culture. We will provide you with the chance to improve the lives of others while helping improve the lives of millions.

Supporting primarily front office with back office as needed.

Primary Responsibilities :

• Delivers high-quality patient care through face-to-face, telephone, and electronic contact for examination, treatment, monitoring, and preparation for diagnostic tests or procedures
• Collects and documents patient information, including vital signs, chief complaints, reviews of medications, allergies, health risk screen information, the status of extended care benefits, and other services
• Assists physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient care procedures as directed
• Coordinates patient care as directed by physicians, company standards, and policies.
• Assists with tasks, phone calls, and messages; document all actions
• Proper, concise, and complete EMR documentation and paper-based documentation for all assessments and procedures
• Prepares and cleans patient rooms and set up instruments and equipment according to protocol while maintaining infection control

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.