Customer Service RepresentativeVirtualVocations • Richmond, Virginia, United States
Customer Service Representative
VirtualVocations • Richmond, Virginia, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Service Representative to provide support for healthcare-related outreach projects.
Key Responsibilities
Conduct outbound calls to inform individuals about program qualifications and schedule appointments
Document all communication and maintain records of interactions
Troubleshoot equipment issues remotely and visit the office for unresolved technical problems
Required Qualifications
Proficiency in customer service and call center operations
Experience with data entry and accuracy in documenting interactions
Familiarity with Microsoft Excel, Word, and Remote Desktop applications
Ability to work remotely in a distraction-free environment with reliable internet connectivity
Bilingual candidates, particularly Spanish speakers, are highly preferred
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Customer Service Representative • Richmond, Virginia, United States
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