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Client Service Professional/Receptionist
Client Service Professional/ReceptionistH&R Block • Krugerville, TX, United States
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Client Service Professional / Receptionist

Client Service Professional / Receptionist

H&R Block • Krugerville, TX, United States
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  • [job_card.full_time]
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Join our dynamic team at H&R Block as a Client Service Professional / Receptionist, where you will play a vital role in providing exceptional service to our clients. Your contributions will directly affect their ability to make informed decisions about their lives, careers, and finances, creating a lasting impact in their journey.

In this role, you will...

  • Answer phones and greet clients in a friendly, welcoming manner, ensuring they feel valued.
  • Connect clients with the most suitable tax professional to meet their specific needs.
  • Schedule appointments according to each client’s preferences, providing a customized experience.
  • Ensure all client needs are addressed during their service, whether in person, over the phone, or virtually.
  • Maintain a clean and organized office environment, collaborating effectively with your team.
  • Perform other related duties as assigned to support the team and enhance client experiences.

Your qualifications include :

  • Experience in a fast-paced environment that emphasizes customer service.
  • Proven ability to multi-task in a busy setting.
  • Strong organizational and time-management skills.
  • Proficiency in computer skills, including Microsoft Office applications.

    • Additionally, it would be advantageous if you possess :

  • A high school diploma or equivalent.
  • The flexibility to work varied schedules and / or in multiple locations.
  • Sales or marketing experience to further enhance client engagement.

    • Take the next step in your career with us, where your role will make a difference!

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    Client Service ProfessionalReceptionist • Krugerville, TX, United States

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