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Customer Onboarding Manager
Customer Onboarding ManagerVirtualVocations • Fort Lauderdale, Florida, United States
Customer Onboarding Manager

Customer Onboarding Manager

VirtualVocations • Fort Lauderdale, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Manager, Mid-Market Customer Onboarding.

Key Responsibilities

Lead and coach a team of Customer Onboarding Specialists, focusing on skills development and performance management

Own and develop training content and certification programs for customer-facing technical enablement

Collaborate with cross-functional teams to align training curriculum and support the overarching enablement strategy

Required Qualifications

3+ years of people management experience with a focus on coaching and team success

Proven ability to deliver technical training and manage teams of trainers

Experience in building and structuring technical training curriculum

Strong experience operating within a matrixed organizational structure

Experience with CMS providers' training models is highly valued

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Manager Onboarding • Fort Lauderdale, Florida, United States

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