Security Communications Officer

Facilities Services Part-Time Position

City / State : Belleville, Illinois

Categories : Facilities Services

Job Status : Part-Time

Req ID : 101320

Pay Range : $16.50 $19.11 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)

Additional Information About the Role :

Saturday and Sunday - 6 : 00 am - 6 : 00 pm

24 hours per week

2-5 years of relevant work experience / customer service experience required

Multi tasking will be part of this position as well

Must be able to attend NEO and train during weekday shifts

Overview :

Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet-recognized organization for nursing excellence by the American Nurses Credentialing Center.

Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care.

The Security Department's goal is to maintain a safe work environment for all staff, visitors, patients and physicians. Security is responsible for safety at the hospital, care center, medical office buildings and the parking lots.

Preferred Qualifications

Role Purpose :

Responsible for receiving, directing, processing, and routing all incoming and outgoing communications for the Security Department in accordance with Customer Service standards and expectations, and for performing other duties as required.

Responsibilities

• Receives, processes, and transfers as appropriate all incoming and outgoing calls for the Security Department.
• Answers and makes all calls utilizing approved messaging and scripting according to department procedures.
• Completes daily events log, incident reports, and vehicle registration file.
• Maintains accurate morgue records, parking registration cards, patient valuable log, lost and found log, and monitors key tracking.

Minimum Requirements

Education :

High School Diploma or GED

Experience : 2-5 years

Supervisor Experience :

No Experience

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date

Disability insurance

Annual 4% BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer