CRM ManagerVirtualVocations • Yonkers, New York, United States

CRM Manager

VirtualVocations • Yonkers, New York, United States

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[job_card.full_time]

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A company is looking for a Manager - CRM Lead.

Key Responsibilities

Define and lead the overall CRM and lifecycle communication strategy

Architect and build the CRM function, including process design and technology selection

Oversee the design, deployment, and management of targeted multi-channel campaigns

Required Qualifications

Bachelor's degree (or higher) -OR- 4+ years' professional work experience

5+ years' experience in CRM, lifecycle, or email marketing

2+ years' supervisory experience

Hands-on expertise with Salesforce Marketing Cloud or similar CRM platforms

Strong understanding of customer journey design and analytics

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