Integrated Sales & Purchasing

Summary

The Integrated Inside Sales & Purchasing Specialist role combines inside sales execution, customer service, and select purchasing responsibilities into a single, highly hands-on position. This role is designed to support profitable sales growth through excellent customer service and proactive inside sales activities, while ensuring purchasing decisions are closely aligned with customer demand and inventory needs.

This is an execution-focused role that serves as a key link between customers, sales, merchandising, and operations. Success in this role requires strong attention to detail, sound judgment, and the ability to balance customer-facing priorities with internal coordination.

Essential Functions & Responsibilities

Inside Sales & Customer Service

• Serve as a primary point of contact for assigned domestic and export customers, providing timely, accurate, and professional service.
• Enter customer orders accurately and in a timely manner within the ERP system.
• Proactively communicate with customers regarding order status, product availability, substitutions, promotions, and new items.
• Support inside sales efforts by identifying opportunities to place additional items, support promotional activity, and maintain strong customer relationships.
• Assist field sales representatives and leadership with customer follow-up, reporting, and coordination as needed.
• Address customer inquiries, issues, and complaints; coordinate resolution across internal departments and ensure timely follow-up.
• Assist with onboarding new customers, including coordination of credit applications, order guides, pricing setup, and internal handoffs.
• Maintain accurate customer pricing, item setup, and order guides within the ERP system.

Purchasing & Inventory Support

Export Support & Coordination

Cross-Functional Coordination

Professional Standards & Accountability

Food Safety & Compliance

Teamwork & Communication

Planning & Organizing

Problem-Solving & Decision-Making

Education, Training & Skills Required

Work Environment / Physical Demands

This position operates in an office, warehouse, and production environment. The role routinely uses standard office equipment such as computers, phones, and printers. Occasional work in refrigerated environments may be required. Physical demands include sitting, standing, walking, and occasional lifting consistent with business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation details : 85000-90000 Yearly Salary

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