Program Manager

Program Manager

IntelliDyne is seeking a highly skilled and strategic Technical Program Manager to lead a complex, high-impact IT contract supporting enterprise infrastructure, service desk operations, and engineering modernization initiatives within the Department of Justice (DOJ). This role is accountable for driving technical performance, operational excellence, and modernization efforts across the program, aligning service delivery with the Department of Justice's mission-critical objectives. The Program Manager will oversee a large-scale team, manage budgets and resources, and act as the primary liaison between government stakeholders and internal delivery teams.

Responsibilities :

• Lead the planning, execution, and delivery of enterprise-wide IT modernization initiatives, including cloud migration, infrastructure upgrades, automation, and service transformation aligned with federal standards and DOJ strategic goals.
• Provide operational and technical leadership across all facets of the program, including IT service desk, infrastructure operations, engineering support, and project delivery.
• Own and manage program budgets, including cost estimation, financial tracking, forecasting, resource allocation and reporting to both internal leadership and client stakeholders.
• Drive complex decision-making processes by analyzing trade-offs between customer needs, budget constraints, risk factors, and value propositions.
• Lead cross-functional teams in delivering modernization projects on time and within scope and budget, ensuring adherence to quality, security, and compliance requirements.
• Manage a staff of 1015 direct reports and oversee a total program staff of 100+ fostering team development, engagement, and performance excellence.
• Conduct performance reviews, oversee career development planning, and implement performance improvement actions when necessary.
• Serve as the primary technical and program liaison to government clients, vendors, and internal stakeholdersparticipating in ad hoc, weekly, and monthly status, governance meetings and executive summaries.
• Management of customer satisfaction metrics and continuous improvement initiatives.
• Coordination with other DOJ components, vendors, and partner contractors (subcontractors).
• Regular reporting to government leadership on KPIs / SLAs, risk, schedule, and financial performance.
• Oversight of program governance boards, Change Control Board (CCB), or Integrated Project Teams (IPTs)
• Experience with reporting dashboards (MS, JIRA, or ServiceNow).
• Provide oversight and direction to ensure successful execution of technical deliverables, contract requirements, schedules, and budgets.
• Present technical solutions, modernization roadmaps, and capability briefings to client stakeholders and senior leadership.
• Oversight of Service Level Agreements (SLAs) and Performance Work Statements (PWS).
• Experience with contractual deliverables and maintaining excellent CPARS.
• Support new business initiatives through technical input into proposals, capture strategies, and follow-on opportunities within the scope of the current program.
• Ensure program alignment with federal frameworks such as ITIL, CMMI, and ISO, and support quality assurance and continuous service improvement initiatives.
• Knowledge of DOJ IT security compliance (e.g., DOJ ITSS, DOJ Security Control Assessment)

Required Qualifications :

Preferred Qualifications :

About Us :

IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.

Our Benefits :

Our Commitment to Diversity and Inclusion :

We are committed to honoring diversity, equity, inclusion, and accessibility in our hiring practices. IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.