Program Manager

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

About the Department

The Technology and Operations PMO drives enterprise-wide initiatives that enable Franklin Templeton to achieve its strategic vision. Our team partners with business units across Sales, Marketing, Operations, and Technology to deliver impactful solutions. Working here means joining a collaborative, global group committed to innovation and continuous improvement. You’ll gain exposure to complex projects, diverse stakeholders, and opportunities to grow your Program Management and Agile expertise.

The Program Manager position is responsible for orchestrating the strategic planning, design, and delivery of one of Franklin Templeton’s strategic programs with digital, data, and human touchpoints. This role drives enterprise-wide alignment and change management to enhance sales productivity, client engagement, and operational excellence through technology modernization, process simplification, and adoption of unified tools and insights. As part of the program, the Program Manager leads large-scale, cross-functional initiatives to create a cohesive, insight-driven sales ecosystem that empowers sales teams and client partners with integrated platforms, standardized workflows, and actionable data.

How You Will Add Value

• You will shape and oversee the Program roadmap, ensuring alignment with enterprise strategy, business leadership priorities, and global client engagement objectives including:

• Defining measurable outcomes to improve sales productivity, client experience, and operational efficiency.

• Serving as an advisor and strategic partner to business and technology executives helping to translate business objectives into unified experience strategies

• You will lead the execution of large, complex initiatives that span multiple regions and functions, ensuring high-quality delivery within scope, budget, and schedule.

• You will drive governance processes, stakeholder engagement, and executive reporting to ensure transparency and accountability across business, technology, and operations teams.

• You will serve as the primary liaison between Business, Technology, and Enterprise Change Management for unified experience delivery partnering with Product Owners, Technology, and Business Sponsors to ensure projects meet defined business value and adoption targets.

• You will identify and mitigate risks, manage interdependencies across portfolios, and adapt strategies as necessary to maintain delivery momentum.

• You will develop and execute targeted communication and engagement plans to sustain awareness and momentum throughout the program lifecycle.

What Will Help You Be Successful in This Role

• Bachelor’s degree required; Master’s degree preferred.

• Minimum 8+ years of experience in program management, digital transformation, or enterprise change leadership.

• Proven experience leading global, multi-functional programs with significant change impact (preferably in financial services, asset management, or fintech).

• Excellent communication, influencing, and relationship management skills across global teams and executive levels.

• Demonstrated ability to manage large-scale budgets, teams, and dependencies.

• Project Management Professional (PMP) – PMI preferred.

• Agile and/or SAFE certification preferred.