Visualization Technical Support SpecialistVirtualVocations • Dallas, Texas, United States
Visualization Technical Support Specialist
VirtualVocations • Dallas, Texas, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Visualization Technical Support Specialist to manage customer support related to 3D viewing technologies.
Key Responsibilities
Investigate and resolve CAD / HOOPS / 3D viewing-related customer support issues
Determine escalation needs to internal teams or third-party vendors while minimizing unnecessary escalations
Manage communication with external vendors and prepare documentation on technical issues and resolutions
Required Qualifications
3+ years in a technical support or developer support role, preferably in a B2B software environment
Experience with 3D viewing technologies and CAD
Ability to run and debug a local development environment
Experience communicating with external vendors or technology partners
Familiarity with FreeCAD or other open-source CAD tools is a plus
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