Corporate Controller

We are partnering with our client, CustomerInsights.ai, Inc., to hire for a Corporate Controller!
About CustomerInsights.ai, Inc.: CustomerInsights.ai, Inc. (the Company) is a fast-growing mid-size technology company that develops cutting-edge artificial intelligence tools for the life sciences industry. With operations across the U.S., Canada, and India, our AI solutions support global life science innovation and commercial operations. As we scale our business and operations globally, we are seeking an experienced Corporate Controller to lead and strengthen our accounting, financial reporting, and strategic finance functions.
Position Summary The Corporate Controller will oversee the Company's global accounting operations, ensuring the integrity of financial reporting, compliance with U.S. GAAP, and efficiency in multi-entity consolidations, reporting and compliance. This role requires a hands-on, detail-oriented professional with deep technical accounting knowledge, international experience, and the ability to contribute to broader financial planning and strategic decision-making.
Key Responsibilities
Accounting & Compliance

• Lead the global accounting function across U.S., Canadian, and Indian entities.
• Ensure timely and accurate financial close, consolidation, and reporting in compliance with U.S. GAAP, including:
  - ASC 810 - Multi-entity consolidation
  - ASC 830 - Foreign currency transactions and balances
  - ASC 606 - Revenue recognition for SaaS and service contracts
  - ASC 740 - Accounting for income taxes
  - ASC 718 - Stock-based compensation

The Corporate Controller must have sufficient knowledge to implement processes and compliance for each of these key areas of US GAAP to prepare for the Company's fiscal year 2025 audit and provide reporting to external lenders and investors.

• Develop and maintain accounting policies, internal controls, and financial procedures.
• Coordinate with external auditors and manage annual audits.
• Coordinate with external tax preparers in the US, Canada and India.
• Manage sales tax registration and compliance processes for software products in jurisdictions where they are taxable.

Systems & Process Improvement

• Oversee accounting system infrastructure and participate in system upgrades or ERP transitions.
• Ensure accounting processes are scalable and efficient to support rapid growth.

Planning, Analysis & Reporting

• Coordinate the development, compilation, and reporting of annual budgets and rolling forecasts.
• Provide comparative performance reporting (actuals vs. budget/forecast) with clear variance explanations and trend analysis.
• Deliver insightful management reporting including financial and operational analysis to support business decisions and strategic initiatives.
• Develop and maintain dashboards and reporting tools for executives and business leaders.
• Oversee the identification, calculation, and reporting of SaaS metrics, including:
  - Monthly Recurring Revenue (MRR)
  - Annual Recurring Revenue (ARR)
  - Customer Acquisition Cost (CAC)
  - Customer Lifetime Value (CLTV)
  - Churn and Retention Rates
  - Gross and Net Revenue Retention
  - SaaS Gross Margin

Leadership & Collaboration

• Lead and mentor the global accounting team in India.
• Work closely with executive leadership including the CEO, COO, and department heads on cross-functional financial matters.
• Collaborate with FP&A, operations, and other departments to ensure financial alignment across the business.

Qualifications
Required:

• CPA (active or inactive) preferred.
• Bachelor's degree in Accounting or Finance.
• 10+ years of progressive accounting experience with 3-5 years in a Controller or senior accounting leadership role. Experience in technology or software-as-a-service businesses.
• Strong expertise in U.S. GAAP including ASC 810, 830, 606, 740, and 718.
• Experience with multi-entity, multi-currency consolidation and intercompany accounting.
• Proven track record in budgeting, forecasting, and performance reporting.
• Direct experience in financial and management reporting with expertise on SaaS financial and operating metrics.
• Proficiency with mid-market accounting/ERP systems (e.g., NetSuite, Sage Intacct, Microsoft Dynamics).

Skills & Attributes:

• Strong technical and analytical skills.
• Excellent leadership, organizational, and communication abilities.
• Proven business acumen and ability to provide financial insight beyond the numbers.
• Able to thrive in a high-growth, fast-paced environment.
• Comfortable working across international teams and time zones.

Work Environment & Location:

• Phoenix, Arizona metro area preferred for proximity to the executive team. The Company has an office in Scottsdale, Arizona.
• Remote candidates within the U.S. will be considered based on qualifications.

Compensation & Benefits:

• Competitive base salary commensurate with experience.
• Stock option or equity participation plan.
• Comprehensive health, dental, vision, and life insurance.
• Remote work flexibility.