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Sunrise Systems
Innovation AcceleratorSunrise Systems • Oakland, CA
Innovation Accelerator

Innovation Accelerator

Sunrise Systems • Oakland, CA
30+ days ago
Job type
  • Full-time
Job description

Job Title: Innovation Accelerator
Job ID: -
Location: Oakland, CA
Duration: months on W contract

Introducing the Client Innovation Accelerator

Client recently launched an Innovation Accelerator (under the Grid Research, Innovation, and Deployment group) to tackle critical challenges ranging from energy efficiency and grid modernization to renewable energy integration and enhanced customer experiences. Leveraging proven, customer-oriented, startup methodologies, we are fostering new products & services that deliver transformative solutions at scale, changing the way Client innovates and grows.

We’re Looking for Client Innovators
  • If you are an entrepreneurial-minded individual committed to venture success, with exceptional learning skills, versatility, and the ability to thrive in an uncertain, fast-paced environment, we want to talk to you! We seek individuals who are resilient, creative, and comfortable navigating ambiguity and rapid change. Ideal candidates challenge convention, demonstrate ownership, and bring relentless curiosity to their work.

Meet Customer Engagement aka Project Charlie:
  • Project Charlie is focused on the challenge question of "How might we reimagine customer engagement by harnessing the data and capabilities of new smart meters (AMI and gridedge technologies to deliver consistent “ out of ” experiences—while unlocking $M+ in annual savings?
  • Client is putting smart devices on homes—our digital experience should be just as smart. The next generation of smart meters unlocks secure, real-time meter and grid-edge data and integrates with smart-home devices. To capitalize, Client needs a unified customer engagement platform that turns these capabilities into proactive, personalized experiences — delivering rate-aware bill insights, refined load management, and home upgrade recommendations that drive beneficial electrification and efficiency.
  • As a New Venture Team Member, you’ll join a dynamic venture being incubated alongside a peer group of like-minded professionals. You’ll participate in constructing the overall business plan, identifying business priorities, and addressing business and technical challenges. You’ll also be deeply involved in customer discovery, market research, early customer engagement, resource planning, and team development, gaining unparalleled experience in venture creation.

The Role
  • Help identify early customers and map out a strategy to engage in meaningful dialogue, which ultimately evolves into value-creating customers
  • Perform customer interviews and devise learning experiments to run to help feed the product or service design and specification
  • Proactively contribute your expertise, experience, and network in developing the concept.
  • Rigorously analyze the opportunity in a team setting
  • Help to develop a quantitative business plan from the concept stage
  • Ensure pilot customers are being cultivated and secured for entry into market
  • Assess and acquire useful capabilities from the Company and other third parties to help further the overall business
  • Act as external spokesperson for the new product or service
  • Keep the team moving at pace with a clear understanding of deliverables and timelines.

Required Experience:
  • Previous experience in roles with demonstrated track record of software, digital product, and/or business management responsibility
  • Time spent in customer facing roles (, consulting, sales, or sales support)
  • Execution oriented individual that understands and can apply lean startup thinking, facilitate complex projects, and oversee teams
  • Exceptional people skills and the demonstrated ability to gain confidence, build rapport, and drive consensus with team members
  • Ability to deal with ambiguity in a fast-paced, fluid environment
  • Ability to work within a consensus-driven environment
  • A willingness to do what it takes to make the client team successful – there is no job too big or too small.

Desired Experience:
  • Previous experience working at a start-up
  • Past roles working at, or consulting to, global enterprises, ideally in a strategic role
  • Domain-/subject matter-expertise relevant to the specific Innovation Accelerator project
  • Consumer digital experience design
  • Consumer software product management
  • Client customer support/customer experience
  • Data science and Client data systems
  • AI/ML experience
  • DERs, EVs, heat-pumps, smart meters
  • Client economics/finance

Compensation:

The hourly rate for this position is between $XX-XX per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].

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Innovation Accelerator • Oakland, CA

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