Logistics Specialist

Logistics Specialist

FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market. At FitzMark, success is driven by emphasizing our employees' accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom. Are you ready to make your mark? The Logistics Specialist will manage customer accounts and daily operations including shipment tendering through final paperwork. A successful Specialist will develop strategies and build relationships with customers and carriers that will optimize supply chain efficiency, increase reliability, and minimize costs. The Logistics Specialist will operate in a role that is highly relationship oriented, operational, and analytical.

Duties and Responsibilities

• Plan and schedule transportation for inbound and outbound shipments
• Act as the main point of contact for customers providing proactive communication over the phone, via email, and in person as necessary
• Provide customers with shipment information and ensure changes to orders are acknowledged and acted upon in a timely manner
• Provide quick and effective solutions to resolve transportation delays and complications
• Assist with shipment documentation including BOLs, labels, and invoices
• Work effectively and collaboratively with all departments and team members
• Utilize Transportation Management Systems to track shipment operations, communications, and develop weekly / monthly reports and data analysis
• Identify opportunities for process improvement and develop strategic solutions with customers and carriers

Experience and Qualifications

Knowledge and Skills

Benefits and Perks