Medical Records Coordinator, Correctional Health Services

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.

Work Shifts

• Time: 8:00 AM - 4:00 PM
• Days: Monday to Friday
• Location: Trailer 7 at Rikers Island

Duties & Responsibilities

Under the direction of the Director, Deputy Director and Assistant Director of Medical Records, the Medical Records Coordinator is responsible for tasks and responsibilities detailed below. In addition, this position will support the Deputy Director of Medical Records on projects and duties, as assigned, with administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative.

General tasks and responsibilities will include:

1. Coordinate requests for medical records, including court subpoenas and requests from Federal, State and local regulatory and legal entities. Follow up on all requests and ensure timely response on all requests for medical records.
2. Scanning and preserving paper documentation into electronic records.
3. Process and track requests for patient records received from clinical service teams, submit to external healthcare facilities, and follow up with external facilities.
4. Coordinate requests for transfers to NYS facilities and ensure required documentation is completed and forwarded to State facilities.
5. To ensure appropriate coverage, the Medical Records Coordinating Manager may work in any Rikers Island facility, including administrative trailers and jail facility clinics.
6. Maintain and ensure the medical records database is updated and accurate. Assist with the implementation of quality assurance processes to ensure the accuracy and integrity of the data.
7. Run daily reports for various processes in multiple systems and software, and use and search various systems used by CHS and NYC Department of Correction.
8. Perform redactions of medical records.
9. Knowledge of HIPAA regulations.
10. Correspondence with outside Jurisdictions to assist with Medical portions of the extradition process
11. Retrieval of Hospital returns and ensuring they are entered into the Medical record.
12. Carry out clerical duties, as assigned, including but not limited to:
13. Assist in coordinating the administrative and office operations, including maintaining supplies.
14. Participate on project team meetings to achieve team goals.
15. Support the medical records team and performs other duties as assigned.

Minimum Qualifications
1. A four-year high school diploma or its educational equivalent and four (4) years of satisfactory full-time experience providing direct counseling, guidance, crisis-intervention or information and referral services for inmates of a correctional facility, substance abusers or a similar client population; or
2. Education and experience equivalent to "1" above. Thirty (30) semester credits from an accredited college will be considered equivalent to one (1) year of the required experience. However, all candidates must have a four-year high school diploma or its educational equivalent and at least one (1) year of experience as described in "1" above.

Department Preferences

• Baccalaureate degree from an accredited college or university.
• Strong knowledge of Excel and Word.
• Good knowledge of medical terminology.
• Strong interpersonal and communication skills.
• Ability to work on multiple projects concurrently.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.