User Experience Designer Job at TaxSlayer in Durham

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Join the TaxSlayer family and help us shape the future of technology!

At TaxSlayer, we create products that simplify life—helping people spend less time on tasks they have to do and more time on what they love to do. Our team is passionate about excellence, whether we’re partnering with non‑profits or building innovative solutions. Guided by our C.U.R.B. values— Customer‑obsessed, Unified, Responsible, and Bold —we strive to make a meaningful impact every day.

About the Role

We’re seeking a talented and driven User Experience Designer to craft intuitive, engaging experiences across web, mobile, and multi‑channel platforms. In this role, you’ll design solutions that address real user needs, balancing creativity with functionality and staying true to our brand voice and tone.

You’ll leverage a variety of UX tools and methods—such as heuristic evaluations, sitemaps, user flows, interviews, wireframes, interactive prototypes, design specs, and experience briefs—to bring ideas to life and tell compelling stories. Collaboration is key : you’ll work closely with UX leadership, product and project managers, business stakeholders, creative teams, and developers to deliver exceptional user experiences.

Job Summary

The User Experience Designer is responsible for creating intuitive, engaging, and consistent experiences across web, mobile, and cross‑channel platforms. This role involves designing solutions that address user needs and business objectives through research, analysis, and creative problem‑solving. The UX Designer will collaborate with product managers, developers, and other stakeholders to define requirements and deliver high‑quality design artifacts, including user flows, wireframes, prototypes, and specifications.

Core Responsibilities

• Advocate for users by demonstrating empathy and understanding of their needs and goals.
• Define user experience requirements aligned with business objectives in collaboration with product management, technology, and marketing teams.
• Rapidly create prototypes, process flows, wireframes, and design specifications.
• Collaborate with stakeholders to develop use cases documenting business rules and expected customer behaviors.
• Conduct and analyze user research; incorporate consumer data and web analytics into design solutions.
• Participate in project reviews and promote adherence to UX design standards.
• Contribute to backlog grooming and agile processes.
• Other duties as assigned.

Key Outcomes

Required Qualifications

Education & Experience :

Excellent communication and ability to influence through research and design expertise.

Solid knowledge of :

Physical & Work Environment Requirements

Apply today and don’t forget to opt in for text updates from our recruiting team!

What we offer :

At TaxSlayer we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive, and flexible benefits program.

Please note : As a federal contractor, we are responsible to ensure our employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.

Equal Opportunity Employer

TaxSlayer is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law

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