Senior Customer Service Representative

A company is looking for a Senior Representative, Customer Service Operations.

Key Responsibilities

Provides outstanding customer service and supports improvements in operational execution

Manages customer account activity including order fulfillment and addressing customer inquiries

Acts as a liaison for outsourced services related to invoicing and reimbursement, resolving issues as needed

Required Qualifications

3-6 years of experience, preferred

High School Diploma, GED or equivalent work experience, preferred

Demonstrated ability to work in a fast-paced, collaborative environment, preferred

Highly motivated and able to work effectively within a team, preferred

Strong communication skills with the ability to build solid relationships, preferred