Customer Order Management SpecialistMILLENNIUMSOFT • San Antonio, TX, United States
Customer Order Management Specialist
MILLENNIUMSOFT • San Antonio, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
Roles & Responsibilities
- Demonstrate working knowledge of product/service features and how they are used in customer businesses.
- Understand standard business practices and procedures.
- Handle tasks related to pre-sales service, order fulfillment, and post-sales service.
- Address and resolve moderately complex customer issues with minimal supervision.
- Communicate complex product and service information, recommending alternatives when necessary.
- Apply knowledge and skills to a variety of standard activities, working with moderate guidance.
- Minimum 1 year of experience with ERP systems.
- Minimum 2 years of experience in export, logistics, order management, or customer service.
- Minimum 2 years of experience in a related industry (medical device, healthcare supply chain, pharmaceutical).
- Proficiency in Microsoft Office Suite (Word, Teams, PowerPoint, Outlook).
- Beginner to advanced Microsoft Excel skills preferred.
- Strong verbal and written communication skills.
- Ability to influence without authority.
- Customer-focused with a track record of implementing best-in-class service levels.
- Strong stakeholder relationship management.
- Ability to prioritize, meet deadlines, and manage multiple tasks.
- Adaptable and able to function in a changing environment.
- Action-oriented, results-driven, and proactive in seeking improvements.
- High school diploma plus 3 years of experience.
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Customer Order Management Specialist • San Antonio, TX, United States
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