Customer Support ManagerVirtualVocations • Costa Mesa, California, United States
[error_messages.no_longer_accepting]
Customer Support Manager
VirtualVocations • Costa Mesa, California, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Manager of Customer Support & Client Success to lead a team focused on client partnership and service excellence.
Key Responsibilities
Lead and develop a high-performing team of Customer Support Analysts while overseeing support operations
Own the client retention strategy and guide strategic conversations with association leadership teams
Analyze support trends and drive initiatives to improve service quality and reduce ticket volume
Required Qualifications
5-7+ years in Customer Support, Customer Success, or Account Management within a SaaS environment
2+ years of leadership or team management experience
Experience in the membership / nonprofit / association industry using an AMS is highly preferred
Strong operational management skills to scale processes and improve service quality
Experience with customer health scoring and lifecycle management
[job_alerts.create_a_job]
Customer Support Manager • Costa Mesa, California, United States
[internal_linking.similar_jobs]
We’re looking for a Customer Support Associate to support the preparation and delivery of goods or services, coordinate tasks to ensure deadlines are met, and follow safety procedures and company p...[show_more]
Nterval Funding is a fast-growing financial services company specializing in real estate commission advances.We partner with real estate professionals nationwide, giving them early access to their ...[show_more]
Customer Service Manager (Onsite Role - Orange, CA).A rapidly expanding valuation services organization in the real estate and mortgage ecosystem is seeking an onsite Customer Service Manager to su...[show_more]
We are currently hiring motivated individuals for a Remote Technical Support Representative position.In this role, you will assist clients with travel-related inquiries, booking support, reservatio...[show_more]
Overview The* Customer Experience Manager* will lead a team of Customer Experience Specialists dedicated to delivering best-in-class consumer service within the Mortgage Fulfillment Division.This r...[show_more]
THIS IS NOT A REMOTE POSITION, THIS ONSITE POSITION WILL COVER LOCATIONS IN THE IRVINE AND SURROUNDING AREAS*****.Sign On Bonus for New Ricoh Employees!.Area Customer Service Coordinator.Area Custo...[show_more]
We're looking for an Inside Sales Support Associate to join our growing office in Newport Beach, CA!.The Inside Sales Team is made up of outgoing and friendly people who put the customer first.Rece...[show_more]
Are you ready to take your career to the next level? Turbocharged high-performance engine developer and manufacturer, Banks Power, is looking for a competent Call Center Manager to join our amazing...[show_more] Help us succeed as our next Remote Customer Support to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and respond pro...[show_more] 
Here, we craft excellence together.Your mission? Making the journey the most enjoyable part of the trip.Join our first-class team to reinvent in-flight experience.In the role of Manager, AOG Sales ...[show_more]
Autonomous Medical Devices Incorporated (AMDI), headquartered in Santa Ana, California, brings together a world-class team of engineers, scientists, clinicians, and manufacturing experts dedicated ...[show_more]
Capitalize is transforming the $6 trillion commercial real estate (CRE) debt market with AI-driven technology that enhances transparency, improves lead quality, and accelerates deal efficiency.We e...[show_more]
JANUS et Cie has an opening for a Sales Support Specialist.The ideal candidate is responsible, professional and has worked in a sales-driven environment.The ideal candidate will also develop and re...[show_more]
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills.This position will include providing technical support ...[show_more]
MANUFACTURING EXP PREFERRED - ONSITE 5 DAYS A WEEK.Our Customer Service Manager is responsible for leading the Customer Service function within a corrugated box or sheet plant environment.This role...[show_more]
With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp.In addition, we are the leading producer of airfoil castings for the industrial gas turbine mark...[show_more]
Join Our Team at Alliance Recovery.Schedule: Monday – Friday, 8:00 AM – 4:00 PM.Alliance Recovery is seeking a.Operations Support Staff Member.This position plays a key role in supporting clients, ...[show_more]
Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retentio...[show_more]
Customer Support Associate
TradeJobsWorkforce • 90022 East Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Support & Success Manager (Remote)
Nterval Funding • Huntington Beach, CA, US
[filters.remote]
[job_card.full_time] +1
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Customer Service Manager
Anderson|Biro, LLC • Orange, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Support Representative
Hopesglobalgetaways • Santa Ana, California, United States
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Customer Service Loan Manager
TEKsystems • Pasadena, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Multi Site Customer Service Coordinator
Ricoh Americas Corporation • Orange, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Inside Sales Support Associate
Vega Americas • Newport Beach, California, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Call Center Manager
Banks Power • Azusa, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Customer Support
TradeJobsWorkforce • 90630 Cypress, CA, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Manager, Sales Support (AOG)
Safran Cabin • Garden Grove, California, United States
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Customer Service Manager
Autonomous Medical Devices Incorporated • Santa Ana, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Head of Customer Success
Capitalizeus • Newport Beach, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Sales Support Specialist
JANUS et Cie • Santa Fe Springs, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Support
LTS - Video Solutions for Security Professionals • City of Industry, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Service Manager
Veritiv • Fullerton, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sales Support
Precision Castparts Corp • Garden Grove, CA, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Support Staff (BHT)
Alliance Recovery Service • Fountain Valley, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Success Manager
TradeJobsWorkForce • 92702 Santa Ana, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]