CORE Lead Coordinator

CORE Lead Coordinator

SUMMARY Help connect our North Philadelphia community with the resources it needs to thrive! The CORE Community Center at Esperanza Health Center (EHC) is a community resource, fitness center and event space in Kensington. As CORE Lead Coordinator, you'll oversee activities, develop and implement policies, build and foster genuine relationships, and supervise a part-time Events Coordinator. If you have a strong desire to serve in Kensington and have a background experience in social work, community engagement, community health, or similar, this job may be for you.

ESSENTIAL FUNCTIONS

• Oversee activities in EHC's CORE building, including the use of the space by community partners, internal EHC teams and departments, individuals, and families.
• Develop and implement policies for The CORE, including policies around children and youth in the building, use of the space by community organizations, and codes of conduct for participants.
• Build and foster genuine relationships with children and families who often utilize the CORE, enforcing usage policies and best practices relating to behavior and language within the space while ensuring individuals feel heard and cared for.
• Act as the primary contact for members and individuals utilizing the CORE serving as a liaison for organizations and individuals who wish to receive a tour of the CORE building, learn about our programmatic offerings, or who are interested in utilizing the space.
• Registers all members, guests and visitors on recreation software using the appropriate rules and regulations, as well as greets and properly directs all users providing exceptional customer service.
• In collaboration with and providing oversight to the Events Coordinator, reviews and maintains the master schedule on recreation software for The CORE facilities.
• Oversees and collaborates with the Events Coordinator to ensure payment protocols are upheld for usage of the facility and processes payments, memberships, waivers, licenses and permits, reservations and rental requests.
• Assist with leading and implementing Community Health and Wellness department programming that takes place at The CORE, including the Hub4Health Resource Fair, Baby Goods Exchange, CORE Action Team, FamilyFit, and others.
• Develop and distribute marketing and recruitment materials for a variety of community programs happening at The CORE, and establish effective communication strategies, including social media and website updates, for disseminating CORE information to our community members and partners, in coordination with the Communications Coordinator
• Identify, build, and maintain mutually beneficial partnerships for disseminating information about CORE programming to accomplish EHC's goals, mission, and vision in cooperation with the CHW team.
• Alongside the CHW team and EHC work to address Social Drivers of Health in order to serve patients and community members. Develop an understanding of, and provide referrals for, community resources available to community members and participants.
• Assist CHW team with regular productivity reporting, data analysis, and grant reporting
• Problem-solve and provide feedback to the CHW team to assure quality programming, grant outcomes, and goal prioritization.
• Communicates directly, effectively, and in a timely fashion with the CHW team and community members, and partner organizations.
• Represent EHC and the CHW team in resource fairs, tabling opportunities, and community meetings, as needed.
• Coordinate and assist in planning for events such as community meetings, block parties, health fairs and local business fairs that may happen at The CORE or our adjacent properties.
• Foster a climate of collaboration, understanding, and teamwork both within the program team(s), department, and as it relates to EHC in general.
• Adheres to professional ethics and boundaries in the care of others
• Utilizes trauma-informed, compassionate practices when engaging, with children, individuals, families, and community partners using the CORE
• Other duties and projects, as assigned by supervisor

EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

WORKING CONDITIONS

This position is supported by a two-year grant, with potential for continuation based on funding and program needs.