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Client Service Associate - Entry Level
Client Service Associate - Entry LevelInvictus • Hayward, CA, US
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Client Service Associate - Entry Level

Client Service Associate - Entry Level

Invictus • Hayward, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

We’re hiring a motivated Entry-Level Client Service Associate to join our dynamic team! This full-time position is perfect for recent graduates or individuals eager to start a rewarding career in customer service, client relations, or account management .

In this role, you’ll receive hands-on training , collaborate with cross-functional teams, and gain valuable professional experience to grow within the company.

Key Responsibilities

Deliver prompt, professional, and solution-focused support to clients and customers.

Assist with client onboarding, account setup, and maintaining accurate client records .

Collaborate with internal teams ( sales, marketing, operations ) to resolve issues and ensure high client satisfaction.

Monitor and track client feedback ; provide input on ways to enhance the customer experience.

Support initiatives that improve client retention and engagement .

Maintain organized documentation and update CRM systems and internal databases.

What We’re Looking For

Excellent written and verbal communication skills .

Strong attention to detail and organizational skills .

Ability to multi-task and prioritize in a fast-paced environment.

Customer-first mindset with natural problem-solving ability.

Friendly, team-oriented, and professional demeanor .

Bachelor’s degree preferred in Communications, Business, Marketing, or related field (not required).

Why Join Us?

Paid On-the-Job Training – Learn industry tools, communication strategies, and client support best practices.

Career Advancement Opportunities – Clear paths for internal promotions and professional growth.

Supportive Work Culture – Join a collaborative, inclusive, and positive team environment.

Competitive Compensation – Base salary plus performance-based bonuses .

Full Benefits Package , including :

Health, Dental, and Vision Insurance

Paid Time Off

Employee perks and wellness programs

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Client Service Associate • Hayward, CA, US

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