Mechro Co-Founder, Product

Description

• Support teams overwhelmed with repetitive troubleshooting questions
• Tribal knowledge disappearing as senior technicians retire
• Field intelligence scattered across notebooks, calls, and inboxes
• Manuals that can’t keep up with real-world scenarios

Your Impact as Co-Founder, Product

• Thrives in zero-to-one environments
• Loves discovery and hard prioritization
• Can bridge customers, engineering, and strategy
• Wants real ownership, not a feature factory
• Enjoys shaping both product and company direction

• Own Mechro’s product vision and 6–12 month roadmap
• Lead hands-on customer discovery (interviews, site visits, pilot sessions) with technicians, IT, and operations teams
• Translate discovery into clear product decisions, trade-offs, and sequencing
• Partner closely with engineering to define requirements that respect integration, security, and deployment realities
• Design and run early pilots, defining success metrics and converting early adopters into references
• Establish feedback loops and instrumentation that improve the product over time
• Set the bar for what is custom work vs. platform investment
• Help recruit and onboard early contributors as the product function takes shape

What You Bring

• Proven zero-to-one product ownership with real enterprise or B2B users
• Strong technical-product fluency (engineering background strongly preferred)
• Experience turning ambiguous discovery into focused roadmaps
• Comfort making hard prioritization calls and saying no
• Founder mindset with appetite for ambiguity and ownership
• Excellent communication and customer-facing credibility
• Willingness to work on-site in Tulsa, OK (Significant collaboration with on-site customers and occasional travel to customer sites may be required.)
• U.S. work authorization
• Experience with AI-enabled or learning systems
• Background in industrial, manufacturing, or field-deployed products
• Familiarity with enterprise security, procurement, or IT/OT environments
• Prior founding or early-stage startup experience

Compensation & Benefits

• Base Salary: $150,000–$175,000
• Founder-level equity
• Relocation support
• Excellent health, vision, and dental
• 401(k) with match
• Generous PTO
• Cell reimbursement, parking stipend
• Weekly team lunches
• Dog-friendly office
• Flexible, high-autonomy culture

• Capture decades of field knowledge
• Reduce downtime across fleets
• Change how OEMs support customers globally

• A short pitch (2–3 sentences about yourself)
• Answers to:
  • What’s the hardest product decision you’ve made in a zero-to-one environment?
  • Describe a product you shipped that solved a real customer problem. Why did it matter?