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Director, Capability Demonstration and Customer Engagement
Director, Capability Demonstration and Customer EngagementLeidos • West McLean, VA, US
Director, Capability Demonstration and Customer Engagement

Director, Capability Demonstration and Customer Engagement

Leidos • West McLean, VA, US
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  • [job_card.full_time]
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Job Description

Description

The Leidos Digital Modernization Sector is seeking a Director, Capability Demonstration and Customer Engagement, at our Leidos Headquarters in Reston, VA.

POSITION SUMMARY :

The Director of Capability Demonstration and Customer Engagement will lead the strategy, design, and execution of live, virtual, and hybrid capability demonstrations and customer engagement experiences that showcase the company’s technical solutions to Leidos government and defense customers.  This senior leader will orchestrate a multidisciplinary team of engineers, solution architects, and storytellers to deliver experiences that translate complex technologies into meaningful mission outcomes. The ideal candidate brings a blend of technical acumen, sales enablement experience, and leadership excellence to help shape how Leidos presents its digital capabilities to current and future customers.

The ideal candidate will combine deep understanding of the government acquisition environment with strong storytelling, program management, and technical demonstration skills.

CLEARANCE REQUIREMENT :

No initial clearance is required to start; however you must be able to obtain and maintain a DoD Secret security clearance. (US Citizenship required)

PRIMARY RESPONSIBILITIES :

Strategic Leadership & Planning

  • Develop and deliver tailored technical demonstrations highlighting Leidos’ Digital Modernization portfolio — including cloud, AI / ML, cyber, automation, DevSecOps, and data analytics.
  • Guide the creation of mission-focused narratives that clearly articulate customer value and outcomes.
  • Oversee demonstration logistics, technology refresh, and demo readiness, ensuring a world-class customer experience.
  • Partner with account management, business development, capture, and program teams to identify high-priority capabilities and opportunities for tailored demonstrations.

Demonstration Development & Execution

  • Oversee the design, development, and delivery of multi-domain capability demonstrations—live, virtual, and hybrid—that highlight mission-relevant solutions.
  • Lead cross-functional teams (technical, operations, and BD) to produce compelling, mission-aligned demonstration narratives.
  • Manage the Leidos demonstration facility and virtual environments to ensure readiness, compelling storytelling, and technical excellence.
  • Customer Engagement & Experience

  • Serve as a senior point of contact for customer engagements, visits, and capability showcases / trade shows.
  • Develop and execute customer engagement programs—including executive briefings, technology showcases, and innovation days—to deepen relationships and understanding of customer missions.
  • Gather and synthesize customer feedback from demonstrations to inform product development and capture strategies.
  • Internal Promotion & Engagement

  • Promote and communicate digital modernization repeatable solutions and innovations across  key Leidos stakeholders (executive leaders, Growth teams, etc.)
  • Incorporate the use of digital modernization demonstration capabilities in existing Capture and BD processes to maximize usage
  • Metrics & Reporting

  • Establish KPIs to measure demonstration effectiveness and impact on pipeline growth, customer satisfaction, and win rates.
  • Regularly report performance insights and recommendations to executive leadership.
  • Continuous improvement of KPIs that ensure digital modernization demonstrations are leading to increased sales and win rates for Leidos.
  • BASIC QUALIFICATIONS :

  • Bachelor’s degree in business, IT or a related field (Master’s preferred).
  • 10+ years of experience in technical solution leadership,  pre-sales engineering, customer experience management, or technical demonstration roles
  • Proven success in leading technical storytelling and demonstration initiatives for complex digital or IT modernization solutions.
  • Deep understanding of Digital Modernization domains (cloud, AI / ML, cybersecurity, automation, data analytics, and DevSecOps).
  • Demonstrated ability to lead cross-functional teams and manage senior-level stakeholder engagements.
  • Excellent communication, presentation, facilitation, and relationship-building skills with senior-level stakeholders.
  • KEY COMPETENCIES :

  • Strategic Thinking and Vision
  • Executive Communication and Influence
  • Program and Event Management
  • Technical Fluency and Storytelling
  • Customer-Centric Mindset
  • Collaboration and Leadership
  • PREFERRED QUALIFICATIONS :

  • Experience supporting Federal Government or large enterprise clients.
  • Familiarity with business development and capture management processes.
  • Professional certifications such as AWS Certified Solutions Architect, PMP, or similar technical credentials.
  • Proven success in building or transforming a technology demonstration or innovation center.
  • If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

    Original Posting : November 12, 2025

    For U.S. Positions : While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

    Pay Range : Pay Range $154,050.00 - $278,475.00

    The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    About Leidos

    Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

    Pay and Benefits

    Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com / careers / pay -benefits.

    Securing Your Data

    Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

    If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

    Commitment to Non-Discrimination

    All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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