Regional Sales Manager

Regional Sales Manager

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Job Summary:

This position is the leader of a selling team comprised of area managers and specialists. This leader is accountable for achieving the regional sales and profitability goals. The regional manager provides direction and leadership to the field staff while being responsible for the customer satisfaction and market share within the regional geography.

This position will lead the sales team to sell chemicals that treat water in boilers, cooling towers, and waste water systems: Schedules appointments to explain products and services available, inspects customer water system equipment, and prepares service estimates. Obtains samples of water to be analyzed, runs field analysis as well as sends samples to home office for analysis. Writes and reviews analysis, and contacts customers to recommend treatment to control levels of substances in water. Explains merits of program to persuade customer to purchase treatment package. Attempts to resolve problems encountered with customer's water-treatment process. Sells water-treatment chemicals to customer. Performs follow-up test on water in customer water system, utilizing test kit, knowledge of chemical treatment, and reference manual. Explains test results to customers. Observes changes in water analysis and recommends to customer amount and type of chemical additives for necessary water treatment.

Essential Job Functions:

1. Provides quality leadership for Zee's internal and external customers in all assigned tasks, while upholding the company's core values at all times: inclusive of constructive problem solving, facilitating creative improvements, and inspiring others.

2. Leads the area managers and specialists, inclusive of managing performance, coaching, mentoring, hiring, and career development.

3. Proactively assume a role in developing & executing strategies to build a phenomenal sales culture and productive team that is residually paid commission by focusing on customer's needs and retention.

4. Directs the selling activities within the region, inclusive of resource deployment and customer interactions. Prioritizes effectively and in accordance with corporate objectives.

5. Maintains and expands customer base by counseling area sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities while promoting and selling water chemical products.

6. Create and sustain effective collaborative partnerships with all managers and departments.

7. Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.

8. Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Answer customers' questions about products, prices, availability, product uses, and credit terms.

9. Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives. Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.

10. Co-ordination between other divisions and sister companies on bid strategy and master scheduling with vendors.

11. Resolve customer complaints regarding sales and service.

12. Participate in risk reviews, bid processes, order and projects. Drive achievement of annual and quarterly goals.

13. Completes special projects upon requests, and other duties may be assigned.

Position Requirements:

Required: Must possess strong mechanical aptitude, customer service focus, social and interpersonal skills, active listening skills, and effective communication skills. Must be able to excel in a fast paced environment and meet time-sensitive deadlines.

Preferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Experience with plumbing, electrical, valves, and pump knowledge is highly desired. Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. Adaptable and open to change, high energy, self-starter, hands on.

Education:

Required: Bachelor's Degree or equivalent in experience and education

Preferred: Master's Degree or equivalent in experience and education

Experience:

Required: 5-7 years of experience in water treatment required

Preferred: 7+ years of experience preferred, working knowledge of Microsoft Outlook, Word, and Excel highly preferred.

Pay and Benefits:

The successful candidate will receive a competitive salary and sales commission. The overall benefits package includes medical, vision, and dental insurance, as well as 401k with company contributions. A monthly auto allowance and expenses for overnight travel and customer activities are provided.