Senior Product Manager - Agentic AI Chicago, IL

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

FourKites has evolved from multimodal freight visibility into a comprehensive platform spanning yard management, appointment scheduling, order visibility, inventory insights, and purchase order tracking. With AI transformation accelerating, we're creating a new category of data‑led product SKUs that unlock cross-functional value by connecting our rich dataset across hundreds of shippers and thousands of carriers.

Senior Product Manager, Agentic AI

The Opportunity

We're seeking an innovative Agentic AI Product Manager to drive the next generation of our AI‑powered Digital Workers. You'll develop autonomous AI agents that transform supply chain operations - digital workers that can learn, collaborate, and automate complex workflows. This role requires both strategic product thinking AND hands‑on technical capability.

Location : Chicago preferred. Open to remote with monthly travel to Chicago

What You’ll Do

• Define and execute the product roadmap for agentic AI solutions within FourKites’ Intelligent Control Tower
• Own product P&L, adoption metrics, and customer outcomes
• Drive go‑to‑market strategy with sales and customer success teams
• Develop business cases for new digital workers that can automate routine supply chain tasks
• Shape the long‑term vision aligned with our shift from 'software‑as‑a‑service' to 'service‑as‑software'

Technical Product Development (40%)

Success Metrics (Year 1)

90% customer retention for AI agent products

Required Qualifications

Experience

Technical Skills

Soft Skills

Education

What Makes You Stand Out

Who we are :

FourKites®, the leader in AI‑driven supply chain transformation for global enterprises and pioneer of advanced real‑time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real‑time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI‑powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.

Working at FourKites

We provide competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe, including :

And we’re always listening for new ways to support everyone in and out of the office.

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