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Resolution Specialist
Resolution SpecialistVirtualVocations • Springfield, Massachusetts, United States
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Resolution Specialist

Resolution Specialist

VirtualVocations • Springfield, Massachusetts, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Resolution Specialist (Customer Support).

Key Responsibilities

Review and decision seller applications and appeals

Investigate issues using multiple systems and provide resolutions

Identify fraud patterns and share insights with leadership

Required Qualifications

1-2 years in Risk Operations or Fraud Detection

Strong computer and system navigation skills

Open to feedback and continuous improvement

Must provide Passport ID for Turkish government access

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Resolution Specialist • Springfield, Massachusetts, United States

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