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Director of Slot Operations, Gate City Casino
Director of Slot Operations, Gate City CasinoDelaware North • Merrimack, NH, US
Director of Slot Operations, Gate City Casino

Director of Slot Operations, Gate City Casino

Delaware North • Merrimack, NH, US
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  • [job_card.full_time]
  • [job_card.part_time]
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Job Description

The opportunity

Delaware North Gaming is hiring a Director of Slot Operations to join our team at Gate City Casino in Nashua, New Hampshire. Our ideal candidate is experienced in the gaming industry and with local gaming regulations. You'll use your skills to effectively manage the Slots Department, including the development of strategic and tactical plans to optimize performance and revenue. As a leader within the unit, you'll also be held accountable for managing, supervising, coaching the Slot team so they remain engaged.

Full relocation is available with a generous compensation plan that includes base salary and annual bonus potential.

Pay

Minimum – Anticipated Maximum Base Salary : $111,900 - $151,000 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer :

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and / or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Ensure compliance with all applicable laws, regulations, and rules.
  • Develop, implement, and enforce all departmental policies and procedures.
  • Establish the annual departmental budget and ensures adherence to the planned budget.
  • Monitor and report on slot performance; adjust machines to maximize profitability.
  • Evaluates new equipment for purchase; coordinates all machine repairs, moves, and installation with maintenance and the state gaming authority.
  • Manage and direct the selection, training, development, and appraisal of the team.
  • Provide leadership to others through example and sharing of knowledge and skill.
  • Organize and delegate assignments as assigned to the Shift Manager.
  • Investigate and resolve customer complaints and issues.

    • More about you

  • Minimum of 5 years of experience in slot operations management at a senior level.
  • Experience with management of yearly budgets, monthly P&L's, quarterly departmental reviews for the Slot team.
  • Ability to obtain and maintain a state gaming license.
  • Strong computer skills, including Microsoft Office Suite.
  • Ability to remain calm and collected under pressure.
  • Ability to work flexible shifts.
  • No degree required.

    • Shift details

    M-F

    Evenings as needed

    Who we are

    Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.

    Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy : a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

    Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

    Together, we’re shaping the future of hospitality — come grow with us!

    Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

    $111,900 - $151,000 / year

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