Maintenance Manager

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Free uniforms
• Paid time off
• Training & development

Job Description: Swimming Pool Maintenance ManagerPosition Overview
We are seeking a knowledgeable and detail-oriented Swimming Pool Maintenance Manager to oversee the maintenance and operation of our swimming facilities. The ideal candidate will ensure a safe, clean, and enjoyable environment for all pool users by effectively managing maintenance staff, scheduling, and compliance with health regulations.

Key Responsibilities

• Team Leadership: Supervise and coordinate a maintenance team to ensure efficiency, safety, and quality in all pool maintenance tasks, setting a strong example through work ethic and integrity.
• Quality Assurance: Conduct regular inspections of pool facilities and equipment to guarantee cleanliness and compliance with health standards, effectively addressing any customer reports in accordance with company procedures.
• Chemical Management: Oversee the testing and balancing of water chemistry, maintaining accurate records and ensuring optimal chemical levels for safe swimming conditions.
• Equipment Maintenance: Manage the repair and upkeep of pool equipment and systems, ensuring all devices function correctly and meet required standards.
• Training and Development: Train and mentor new maintenance technicians while nurturing their growth through ongoing education and support to enhance the team's skills, safety, and knowledge.
• Sales and Customer Engagement: Drive sales by identifying and addressing issues with customer pools, providing effective solutions to enhance satisfaction and retention.
• Operational Scheduling: Develop and maintain a comprehensive maintenance schedule, collaborating with PoolOps and technicians to optimize efficiency and route planning, including managing new account setups.
• Troubleshooting and Problem Resolution: Act as the liaison for maintenance issues, addressing and resolving technical problems quickly and effectively to maintain smooth operations and customer satisfaction.

Qualifications

• Minimum of 2+ years of experience supervising or managing employees.
• Extensive knowledge of the Langelier Saturation Index (LSI); educate staff to ensure customer pools are balanced appropriately.
• Certification must include Certified Pool Operator (CPO) certification.
• Proven experience in pool maintenance, management, or a similar role.
• Knowledge of pool maintenance equipment, chemistry, and safety standards.
• Strong leadership and management skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays.

Working Conditions

• Primarily outdoors in all weather conditions.
• Physical ability to lift heavy equipment, stand for extended periods, and perform manual labor.
• Exposure to chemicals used in pool maintenance.

Salary and Benefits

• Competitive salary based on experience and qualifications.
• Paid time off (PTO) of 3 weeks per year to ensure a healthy work-life balance.
• Paid Holidays to recognize and celebrate important occasions.
• Standard work week from Monday to Friday.
• Performance Bonus: Quarterly bonus tied to key performance metrics, including:
  • Customer satisfaction scores
  • Route efficiency
  • Chemical usage control
  • Team performance (if supervising technicians)
• Company truck usage for maintenance operations, allowing you to take the truck home, providing convenience and resources for effective job execution, including fuel card usage.
• Phone/tablet allowance to support communication and productivity.
• Training & certifications paid (CPO, CST, etc.) to foster professional growth and development.

Application Process
To apply, please submit your resume and a cover letter outlining your experience and qualifications related to pool maintenance and management.