Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Shreveport, LA, US
Associate Team Leader

Associate Team Leader

H&R Block • Shreveport, LA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #18101

    [job_alerts.create_a_job]

    Associate Team Leader • Shreveport, LA, US

    [internal_linking.related_jobs]
    ACT Team Lead

    ACT Team Lead

    Seedlinks Behavior Management, LLC • Shreveport, LA, United States
    [job_card.full_time]
    The ACT Team Leader position involves the supervision of a small number of non-licensed staff and direct service provision in a behavioral healthcare setting. The employee is responsible to develop,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CDL A Flatbed Truck Drivers

    CDL A Flatbed Truck Drivers

    J.D & Billy Hines Trucking, Inc. • Plain Dealing, LA, US
    [job_card.full_time]
    At HTI, we understand that drivers are the foundation of our operation.That is why we strive to take better care of our drivers than anyone else in the industry. At HTI drivers are not just a number...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy - PT

    Therapy - PT

    Reliant - Pierremont Healthcare Center • Shreveport, LA, United States
    [job_card.full_time]
    Reliant - Pierremont Healthcare Center.Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you fi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Plain Dealing, US
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Keithville, Louisiana, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Occupational Therapist

    Occupational Therapist

    Encompass Health Rehabilitation Hospital of Shreveport • Stonewall, LA, United States
    [job_card.full_time] +1
    Your Calling, Close to Home and Heart.Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change withi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Lot Associate

    Lot Associate

    Home Depot (Retail) • Shreveport, LA, US
    [job_card.full_time]
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ACNP / PA - Critical Care

    ACNP / PA - Critical Care

    Christus Health • Youree, LA, US
    [job_card.full_time]
    Description Summary : Night Shift ICU NP / PA Enjoy a balanced professional and personal lifestyle that includes : Paid Time Off Malpractice Insurance Excellent work / life balance Competitive compensati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    PT - Physical Therapist

    PT - Physical Therapist

    MLee Healthcare Staffing and Recruiting, Inc • Elm Grove, LA, United States
    [job_card.full_time]
    We are seeking a highly motivated.The successful candidate will be responsible for providing high-quality patent care and serving as a resource in the therapy department. Physical therapists help pa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate, Key Holder

    Retail Sales Associate, Key Holder

    DXL Group • Shreveport, LA, United States
    [job_card.full_time]
    DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDash • Plain Dealing, LA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinical Psychologist - Shreveport LA

    Clinical Psychologist - Shreveport LA

    MRG Exams • Stonewall, Louisiana, United States
    [job_card.part_time] +1
    Clinical Psychologist - Veteran Disability Assessments.We are seeking a dedicated Clinical Psychologist to join our team in performing medical assessments for U. Veterans as part of the VA's disabil...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    LPN Pediatric Home Care Night Shifts

    LPN Pediatric Home Care Night Shifts

    LHC Group • Stonewall, LA, United States
    [job_card.full_time]
    Licensed Practical Nurse) in the.We offer FT / PT hours, flexible schedules.Louisiana Home Health Pediatrics.LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Registered Nurse Float I-Nursing Float Pool-PRN

    Registered Nurse Float I-Nursing Float Pool-PRN

    CHRISTUS Health • Keithville, Louisiana, United States
    [job_card.full_time]
    Provides professional nursing care for the comfort and well-being of patients.Prepares equipment and assists physician during examinations and treatments. Administers prescribed medications, changes...[show_more]
    [last_updated.last_updated_30] • [promoted]
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Stonewall, Louisiana, US
    [job_card.full_time] +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy - SLP

    Therapy - SLP

    Willis Knighton Medical Center • Shreveport, LA, United States
    [job_card.full_time]
    Willis Knighton Medical Center.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist - PT

    Physical Therapist - PT

    MLee Healthcare Staffing and Recruiting, Inc • Frierson, LA, United States
    [job_card.full_time]
    Strong leadership, great pay, and affordable housing options are just a few of the benefits this role has to offer.Apply today to get a full overview of the location, setting, and benefits this pos...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Merchandising Team Manager

    Merchandising Team Manager

    Belk • Shreveport, LA, US
    [job_card.full_time]
    The Merchandising Team Manager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]