Talent.com
Receptionist/Dispatcher
Receptionist/DispatcherSERVPRO • Allentown, PA, United States
[error_messages.no_longer_accepting]
Receptionist/Dispatcher

Receptionist/Dispatcher

SERVPRO • Allentown, PA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
ReceptionistDispatcher

We are seeking a reliable, professional ReceptionistDispatcher to be the first point of contact for our team. This role is the heartbeat of our daily operations and customer experience. The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced environment while maintaining a calm, friendly, and confident demeanor. This position requires the ability to reassure customers during stressful situations.

Key responsibilities include:

  • Answer and route incoming phone calls promptly and professionally
  • Serve as a friendly, calm, and reassuring voice for customers during emergency and high-stress situations
  • Gather initial loss information and create electronic job files accurately and in a timely manner
  • Dispatch technicians for water, fire, mold, and emergency service calls
  • Schedule estimators as needed for non-emergency service calls
  • Provide clear, confident direction to production staff and ensure schedules and priorities are followed
  • Communicate effectively with customers, insurance representatives, management, and field staff
  • Monitor job progress and adjust schedules as needed, standing firm on priorities and timelines when necessary
  • Perform general administrative duties including data entry, filing, and document management
  • Maintain a clean, professional front office environment

Qualifications and skills include:

  • High school diploma or equivalent required
  • Previous experience in reception, dispatching, or administrative support required
  • Experience in restoration, construction, or insurance-related fields is a plus
  • Strong phone etiquette and customer service skills
  • Ability to remain calm under pressure while being assertive and decisive when required
  • Comfortable giving direction and maintaining boundaries with field staff
  • Strong organizational, time-management, and multitasking abilities
  • Proficiency in Microsoft Office and ability to learn job management software
  • Dependable, punctual, and professional

Work environment includes:

Office-based role with frequent phone and computer use. Fast-paced environment with time-sensitive and emergency-related calls. Regular interaction with customers and production staff during urgent situations. After-hours on-call rotation.

What we offer includes:

  • Competitive pay based on experience
  • Stable, full-time position
  • Supportive team environment
  • Training and growth opportunities within the company
  • Benefits package (if applicable medical, PTO, holidays, etc.)
[job_alerts.create_a_job]

Receptionist/Dispatcher • Allentown, PA, United States

[internal_linking.similar_jobs]

Telecommunicator (911 Dispatch)

County of NorthamptonNazareth, PA, United States
[job_card.full_time] +1

Telecommunicator (911 Dispatch).Telecommunicator (911 Dispatch).In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadlin...[internal_linking.show_more]

 • [job_card.promoted]

Automotive Receptionist

Madison HondaPhillipsburg, NJ, United States
[job_card.part_time]

Madison Honda is a respected automotive dealership committed to providing exceptional customer service and a positive work environment.We are currently seeking a professional and dedicated Automoti...[internal_linking.show_more]

 • [job_card.promoted]

DoorDash Shopper

DoorDashPoconos Mountains, PA, United States
[job_card.full_time] +1

Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...[internal_linking.show_more]

 • [job_card.promoted]

Receptionist - Franchise Location

H&R BlockStroudsburg, PA, United States
[job_card.full_time]

Job Opportunity: Client Service Professional/Receptionist.Helping others is what we do best here, which means you will get to see the impact of your work firsthand.As you inspire people to make con...[internal_linking.show_more]

 • [job_card.promoted]

Receptionist

Genesis HealthcarePennsburg, PA, United States
[job_card.full_time]

Pennsburg Manor Part-Time Receptionist Evening and Weekend Opportunities.At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and except...[internal_linking.show_more]

 • [job_card.promoted]

Receptionist

Geneis HealthcarePennsburg, PA, United States
[job_card.full_time]

Pennsburg Manor Part-Time Receptionist Evening and Weekend Opportunities.At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and except...[internal_linking.show_more]

 • [job_card.promoted]

Front Desk Receptionist (PM)

Pabby's Pet ResortChalfont, Pennsylvania, United States
[job_card.part_time]
[filters_job_card.quick_apply]

Pabby's Pet Resort is looking to hire a Front Desk Receptionist.Part-time position 1:00pm - 7:00pm.Work at the front desk of a dog daycare and boarding facility.Must be able to multitask easily.Gre...[internal_linking.show_more]

Receptionist

Diverse Lynx LLCAllentown, PA, United States
[job_card.full_time]

Job Location: Allentown, PA 18105.Shift: (08:00 4:30) Mon to Fri.Job Duration: 13+ Weeks [With potential to convert into FTE].Greet clients and visitors with a positive, helpful attitude.Assisting ...[internal_linking.show_more]

 • [job_card.promoted]

Veterinary Receptionist

Veterinary Practice PartnersSkippack, PA, United States
[job_card.full_time]

Skippack Animal Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit.We are...[internal_linking.show_more]

 • [job_card.promoted]

CSR/Dispatcher

PatchitUP of Lansdale, PANorth Wales, PA, United States
[job_card.full_time]

PLEASE DO NOT APPLY IF YOU ARE NOT LOCAL TO THE AREA.NO REMOTE EMPLOYEE WILL BE CONSIDERED AT THIS TIME.At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BES...[internal_linking.show_more]

 • [job_card.promoted]

Front Desk Receptionist / Guest Services (Evening Shift)

Saucon Valley Country ClubBethlehem, PA, United States
[job_card.full_time]

Friendly, Professional Front Desk Receptionist.Saucon Valley Country Club is seeking a friendly, professional front desk receptionist to serve as the primary host for our Weyhill Guest House and Co...[internal_linking.show_more]

 • [job_card.promoted]

Registered Dental Hygienist

Hellertown Dental GroupWind Gap, PA, US
[job_card.full_time]

We're adding a Registered Dental Hygienist to our team!.Hellertown Dental - Hellertown, PA.We offer a competitive guaranteed hourly rate with the opportunity to exceed it through our Compensation P...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Freight Dispatcher (Independent Contractor) $1,800 to $4,500+ Weekly Potential

American Logistics AuthorityAllentown, PA, United States
[job_card.full_time]

Freight Dispatcher (Independent Contractor).Employment Type: 1099 / Independent Contractor Location: Remote (U.This is a performance-based dispatch role working with owner-operators under their own...[internal_linking.show_more]

 • [job_card.promoted]

DISPATCHER

Suburban EMSEaston, PA, United States
[job_card.full_time]

Suburban Emergency Medical Services is an EMS leader in Northampton and Monroe County.We provide 911 emergency transport, non-emergency transport and paratransit services to the 19 municipalities w...[internal_linking.show_more]

 • [job_card.promoted]

Receptionist

Saber Healthcare GroupBangor, PA, United States
[job_card.part_time]

Join A Team Where Compassion Meets Excellence.We're dedicated to delivering heartfelt care and making a meaningful difference in every patient's life!.Flexible Pay Options Choose On-Demand Pay and ...[internal_linking.show_more]

 • [job_card.promoted]

Dispatcher

Maitz Home ServicesAllentown, PA, United States
[job_card.full_time]

Maitz Home Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Dispatcher to join our team at our Allentown, PA location.Our associates...[internal_linking.show_more]

 • [job_card.promoted]

Dispatcher

PeopleShareBethlehem, PA, United States
[job_card.full_time]

PeopleShare is partnered with a leading manufacturing company in Bethlehem on their search for a Warehouse Dispatcher.This is a temp-to-hire opportunity.Warehouse Dispatcher Job Details:.Schedule: ...[internal_linking.show_more]

 • [job_card.promoted]

Dispatcher/Call Taker

Benjamin Franklin PlumbingBethlehem, PA, United States
[job_card.full_time]

Lehigh Valley, PA Benjamin Franklin Plumbing Lehigh Valley Full-Time.Pay Range: $20$26 per hour (based on experience).About Us: Benjamin Franklin Plumbing is a trusted name in home plumbing service...[internal_linking.show_more]