Technical Support - Bilingual in Chinese

Job Description

Job Description

Are you ready to go uP?

• We are named in Top Workplaces NYC for 2024
• We are one of the winners of USPAACC’s Fast 100 Asian American Business awards
• We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies
• We were a finalist for Best ISO of the Year by ETA in 2024
• We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses

Want to learn more about our company events?

Click here :   http : / / www.linkedin.com / in / lightup -universal-processing-62409b297

Why Should You Join Universal Processing?

Compensation :   This is a non-exempt position, with a monthly salary of  $3,150  during the probationary period. Upon successful completion of the probationary period, the base rate will increase to  $3,500  per month.

Role Summary :   The Technical Support role is a fully onsite position 5 days a week. This position is a critical role that interacts directly with our clients, supports our sales effort, and troubleshoots our systems. The Standard Shift for this role will be from  10 : 00 AM PST  to  7 : 00 PM PST . The Preferred Shift for this role will be  11 : 00 AM PST  to  8 : 00 PM PST .

Responsibilities :

Qualifications :

About uP :

Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.

At Let’s Go uP, we are an equal employment opportunity employer.

To learn more about us, please visit us at :   https : / / letsgoup.com.

Let's Go uP Together!

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