Fraud Analyst

Job Description

Job Description

We are looking for an experienced Fraud Analyst to join our team on a long-term contract basis in San Francisco, California. In this role, you will play a key part in fraud monitoring, data analysis, and strategic process improvement, ensuring the organization stays ahead of emerging risks. This is an exciting opportunity to contribute to a fast-paced environment while driving impactful changes in fraud prevention and detection.

Responsibilities :

• Investigate flagged accounts and transactions to validate legitimate customers and reduce unnecessary friction.
• Monitor fraud metrics such as fraud-to-sales ratios, false positives, and fraud pressure to identify trends and mitigate risks.
• Analyze customer data to uncover patterns, close detection gaps, and refine fraud prevention strategies.
• Develop and maintain dashboards and reports using tools like Snowflake and Tableau to track fraud KPIs and provide actionable insights.
• Collaborate with cross-functional teams, including Product, Engineering, and Customer Success, to identify and address gaps in payment and sign-up processes.
• Offer data-backed recommendations to minimize fraud losses and enhance detection accuracy.
• Contribute to the development of scalable fraud detection policies and workflows to adapt to evolving trends.
• Support the formulation of long-term fraud strategies while delivering short-term solutions to reduce exposure.
• Serve as a trusted advisor to internal stakeholders by translating data insights into clear, actionable plans.
• Possess 4–8+ years of experience in fraud and risk analysis, preferably within SaaS, eCommerce, or FinTech industries.
• Demonstrate solid expertise in digital fraud, payment risks, chargebacks, and account abuse.
• Proficient in querying and analyzing large datasets using Snowflake and other data tools; experience with Tableau or similar BI platforms.
• Exhibit excellent communication skills, capable of presenting findings and influencing stakeholders effectively.
• Able to balance detailed fraud investigations with strategic contributions to long-term fraud prevention initiatives.
• Familiarity with fraud detection platforms such as Sift, Forter, or Signifyd is advantageous.
• Self-motivated and capable of managing fraud detection workflows independently.
• Proven ability to thrive in a fast-paced SaaS / FinTech environment, delivering both tactical execution and strategic insights.