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Director of Project Management-HSO Marketing-Mount Sinai Hospital-Full Time-Days
Director of Project Management-HSO Marketing-Mount Sinai Hospital-Full Time-DaysMount Sinai Health System • New York City, New York, USA
Director of Project Management-HSO Marketing-Mount Sinai Hospital-Full Time-Days

Director of Project Management-HSO Marketing-Mount Sinai Hospital-Full Time-Days

Mount Sinai Health System • New York City, New York, USA
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Description

Position Title :

Director of Project Management-HSO Marketing-Mount Sinai Hospital-Full Time-Days

Positions Summary :

The Director of Project Management serves as a senior operational leader within the Central Marketing and Communications Department and reports directly to the Assistant Vice President of Finance Administration and Operations. This role is responsible for building and sustaining high-performing project management practices workflows and methodologies that support the efficient execution of a diverse marketing and communications portfolio for a complex healthcare system. The Director will partner closely with internal marketing teams clinical and administrative leaders and external vendors to drive operational excellence. This includes creating and optimizing workflows overseeing project / program management processes managing organizational change and ensuring quality risk and resource management across the department. The position also includes direct supervision of at least one Project Manager and freelance resources.

Responsibilities

Strategic Leadership & Portfolio Management

  • Partner with department leadership to manage the full portfolio of marketing and communications work ensuring prioritization aligned with organizational goals.
  • Lead the design implementation and governance of systems tools and processes that enhance operational efficiency and support scalable repeatable project delivery.
  • Oversee the continuous improvement of project management methodologies ensuring consistency and adoption across Traditional Digital Communications Creative and Press teams.
  • Increase transparency into project status timelines risks and resource utilization for all stakeholders.

Operational Excellence

  • Develop and maintain workflows SOPs and process frameworks that streamline execution and improve cross-functional collaboration.
  • Implement dashboards performance metrics and reporting mechanisms to track departmental performance and workload trends.
  • Evaluate demand capacity and resource allocation across teams to optimize utilization and maintain balanced workloads.

    • Project & Program Oversight

  • Provide hands-on project management leadership for high-impact initiatives ensuring on-time on-budget and high-quality delivery.
  • Identify operational risks mitigation strategies and change-management needs supporting leaders and team members through transitions.
  • Ensure alignment of project management goals processes and performance standards with broader Health System priorities.

    • Team Leadership & Development

  • Manage mentor and develop Project Management staff and freelance support fostering a high-performance culture centered on collaboration and accountability.
  • Promote adoption of PM methodologies and tools through training coaching and ongoing stakeholder engagement.
  • Role-model professional integrity service excellence and respectful partnership with diverse internal and external teams.

    • Qualifications

    Education & Certifications :

  • Bachelors degree in business / healthcare administration Marketing Communications Project Management or a related field required.
  • Masters degree (MBA MHA MS in Project Management or similar) strongly preferred.
  • PMP certification required or strongly preferred.
  • Additional certifications such as PgMP PMI-ACP Lean Six Sigma (Green / Black Belt) or Prosci Change Management are highly desirable.

    • Experience Requirements :

  • 5 years of experience in health care finance or administration; experience in strategic planning and execution formulating policy building and developing financial plans managing resources and leading successful teams
  • 710 years of project management experience ideally in healthcare hospital operations or a complex matrixed organization.
  • 35 years of leadership experience managing project teams PMO staff or cross-functional groups.
  • Proven success leading large-scale multi-departmental initiatives.
  • Experience implementing and optimizing PM frameworks (PMBOK Agile Lean Six Sigma).
  • Demonstrated ability to improve operational or administrative workflows in healthcare or marketing environments.
  • Strong background in resource planning budget oversight and portfolio prioritization.
  • Experience in large healthcare systems or academic medical centers strongly preferred.
  • Commitment to ongoing professional development in project management change leadership and operational excellence.

    • Technical Skills :

  • Advanced proficiency with project management software (e.g. Smart sheet MS Project).
  • Mastery of Microsoft Office Suite (Word Excel PowerPoint) and familiarity with Microsoft Teams.
  • Working knowledge of current AI tools for workflow automation productivity or creative operations.

    • Core Competencies :

  • Demonstrated ability to design and scale project workflows and process infrastructures within complex dynamic organizations.
  • Strong relationship-building and consensus-building skills with leaders stakeholders and cross-functional partners.
  • Highly organized detail-oriented and results-driven with a passion for operational excellence and continuous improvement.
  • Comfortable leading through ambiguity; strong decision-making skills and executive presence.
  • Exceptional verbal written and presentation communication abilities.
  • Skilled in change management with the ability to inspire and influence teams beyond direct authority.
  • Ability to lead and develop diverse teams; role models integrity professionalism and inclusive leadership.
  • Strong problem-solving abilities with a data-informed approach to identifying issues and implementing solutions.
  • Adaptability to shifting priorities new processes and evolving organizational needs with agility and composure.
  • Ability to build trust and foster strong partnerships across all levels of the organization.

    • Non-Bargaining Unit 545 - HSO Marketing - MSH Mount Sinai Hospital

    Required Experience :

    Director

    Key Skills

    Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 117000 - 208000

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