Talent.com
Block Advisor Associate Team Leader
Block Advisor Associate Team LeaderH&R Block • San Francisco, CA, US
[error_messages.no_longer_accepting]
Block Advisor Associate Team Leader

Block Advisor Associate Team Leader

H&R Block • San Francisco, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had :

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team :

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your expertise :

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Positive attitude
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The Community You Will Join :

    At H&R Block, we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Sponsored Job #6549

    [job_alerts.create_a_job]

    Associate Team Leader • San Francisco, CA, US

    [internal_linking.similar_jobs]
    Mtge Home Ln Advisor - Taraval

    Mtge Home Ln Advisor - Taraval

    First Bank • San Francisco, CA, United States
    [job_card.full_time]
    Mortgage Home Loan Advisor (Commission-Only).Do you hate sitting in an office all day? This position actually requires that you spend more than 80% of your time outside of your office.Like meeting ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Summer Associate - MBA

    Summer Associate - MBA

    Cornerstone Research • Menlo Park, CA, United States
    [job_card.full_time]
    US-NY-New York | US-MA-Boston | US-IL-Chicago | UK-London | US-CA-Los Angeles | US-CA-San Francisco | US-CA-Menlo Park | US-DC-Washington. Cornerstone Research provides economic and financial consul...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead, Market Operations

    Team Lead, Market Operations

    Carvana • Richmond, CA, US
    [job_card.full_time]
    At Carvana, we sell cars, but we are not salespeople.We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    San Francisco Staffing • San Francisco, CA, US
    [job_card.full_time] +1
    Our Company At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member of Technical Staff

    Member of Technical Staff

    Care Dynamics, LLC • San Francisco, CA, US
    [job_card.full_time]
    Member of Technical Staff – Product Engineer (Hybrid | San Francisco, CA).Join a high-impact AI team at a pivotal moment. In this hybrid San Francisco–based role, you’ll help build...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Teriyaki Madness • Redwood City, CA, US
    [job_card.full_time]
    NEW LOCATION OPENING APPROX OCTOBER 1ST 2023.Teriyaki Madness is famous for fresh hot rice and noodle bowls packed with protein and flavor. We are looking for friendly, energetic and team leader to ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Lead

    Team Lead

    Tempur Sealy • Burlingame, CA, United States
    [job_card.full_time]
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy - OT

    Therapy - OT

    California Rehabilitation and Sports Therapy • Vallejo, CA, United States
    [job_card.full_time]
    California Rehabilitation and Sports Therapy - Vallejo.Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are her...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead

    Shift Lead

    Burma Inc • Oakland, CA, US
    [job_card.full_time]
    Calling all foodies, the passionate, the inspired!.At Burma Food Group, we are more than just a company- we are a family of passionate individuals who believe that food is a celebration, a source o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Top-Tier Silicon Valley Role With Competitive Compensation, Bonuses & High Growth Potential

    Top-Tier Silicon Valley Role With Competitive Compensation, Bonuses & High Growth Potential

    HealthEcareers - Client • Redwood City, California, United States
    [job_card.full_time]
    Find a Career Where You Can Thrive—Not Just Another Job.At Schweiger Dermatology Group, we offer an opportunity to grow and excel in a supportive and dynamic environment. New York, New Jersey, Penns...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Content Director & Community Manager (UpSwing)

    Content Director & Community Manager (UpSwing)

    Bellota Labs • Redwood City, CA, US
    [job_card.full_time]
    With a track record of elite coaching, strategic content, and an engaged community, we’re now looking for a.Content & Community Manager. In this high-impact, cross-functional role, you&rsq...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Therapy - PT

    Therapy - PT

    1878-27529 CA PC-Menlo Park • Menlo Park, CA, United States
    [job_card.full_time]
    Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you find your ideal contract; with over 50 ye...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Bakery Associate Team Leader (Assistant Department Manager)

    Bakery Associate Team Leader (Assistant Department Manager)

    Whole Foods Market • Berkeley, CA, US
    [job_card.full_time]
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    1161 - Dave's Hot Chicken - El Cerrito • El Cerrito, CA, US
    [job_card.full_time]
    The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process : take the best quality chicken, prepare the chicken in a proprietary brin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member of AI Staff

    Member of AI Staff

    Ethereum Foundation Defunct • San Francisco, CA, United States
    [job_card.full_time]
    The Ethereum Foundation (EF) is a global non-profit dedicated to supporting Ethereum's long-term success.Our mission is to allocate resources to critical projects, advocate for Ethereum within the ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Lead

    Team Lead

    Extended Stay America • San Carlos, CA, United States
    [job_card.full_time]
    The Team Lead ("TL") position assists the.General Manager ("GM") in managing the hotel operations on a day-to-day.Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and as...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member of The Technical Staff

    Member of The Technical Staff

    Transparent Search Group • San Francisco, CA, US
    [job_card.full_time]
    We're Hiring : Member of Technical Staff (Core Platform).Full-time | On-site San Francisco, CA | $180K - $300K + Competitive Equity. A full-stack engineer (backend lean) with 2-6 years of experie...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    1107 Jamba Juice • San Carlos, CA, US
    [job_card.full_time]
    Akash Management LLC is a restaurant leading company while doing business as JAMBA.Our Commitment to Winning : “We outperform everyone in everything that we do with the relentless hunger to al...[show_more]
    [last_updated.last_updated_30] • [promoted]